What are the responsibilities and job description for the People Technology Analyst II position at Jack Henry & Associates?
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.
The People Technology Analyst I role enables business and People & Culture leaders, through internal workforce and external market insights, to take informed decisions and enact recommendations that drive workforce productivity and engagement, ensuring Jack Henry always has a suitably qualified and experienced workforce that delivers for its customers. This role will work as part of the wider People& Culture team to support the attraction, retention, and development of critical skills that enable business performance.
This position will primarily be standard Monday-Friday, 8AM-5PM central time; however, occasional weekend work may be required.
What you’ll be responsible for:
- Analyzes day-to-day information needs for various human resources functions’ reports, audits or transactional issues.
- Responds to and resolve HRIS issues promptly and accurately, clearly communicating the status of support requests through resolution in ServiceNow.
- Responsible for maintaining data integrity in the HRIS, developing and documenting consistent and appropriate processes including training documentation.
- Responsible for maintaining and monitoring employee workflows and data entry into HCM.
- Develops communication and conducts training for end users.
- Participating in HRIS projects as needed and assists with project planning, scheduling, coordination, communication, and implementation activities.
- May perform other job duties as assigned.
- A minimum of 2 years of experience related to HR or supporting general technology applications.
- Able to prepare and deliver informative in a well-organized presentation.
- Able to provide project status reviews to stakeholders and process owners.
- Good written and verbal communication, customer interactions and project management skills.
- Intermediate Excel Skills.
- General knowledge of HRIS, payroll, spreadsheets, and or query reports.
- Experienced in Core HR, Payroll and Benefits modules
- Experience in any HRIS or ERP system such as, Oracle Peoplesoft, Oracle Fusion, Workday, SAP SuccessFactors or ADP, etc.
- Experience in documenting processes for HR, business analysis and/or project management related.
- Previous HR knowledge on basic processes and procedures.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
