What are the responsibilities and job description for the Customer Service Representative position at Jack in the Box?
As a Customer Service Representative at Jack in the Box, you will be responsible for managing a high volume of transactions while providing an exceptional experience for customers. Your key responsibilities include operating cash registers and POS terminals, conducting monetary transactions with customers, and ensuring quality on all orders.
You will be the main connection between Jack in the Box and our guests, so a positive attitude is crucial. In addition to greeting guests, you will answer their questions as needed and ensure that they have a seamless experience. Being a team player is essential to being great at this role.
- Excellent customer service skills are required, along with a can-do attitude and strong verbal communication skills.
- Basic mathematical skills are necessary for making change and giving refunds.
