What are the responsibilities and job description for the Food Preparation Team Member position at Jack in the Box?
About Us
At Jack in the Box, we are committed to delivering exceptional guest experiences by providing great tasting and quality food, excellent service, and a clean restaurant environment.
Your Role
As a Guest Experience Specialist, you will play a vital role in achieving this goal by providing outstanding customer service, preparing high-quality food, and maintaining a clean and safe dining area.
Responsibilities:
- Provide exceptional customer service, ensuring guest satisfaction and loyalty through attentive listening, prompt issue resolution, and personalized interactions.
- Maintain a clean and organized workspace, adhering to health and safety protocols, and upholding the highest standards of quality and cleanliness.
- Prepare and serve high-quality food, meeting guest expectations through attention to detail and a commitment to excellence.
- Collaborate with colleagues to achieve team goals and objectives, fostering a positive and inclusive work environment.
Requirements:
- Previous experience in guest service or food preparation is an asset, but not required.
- Ability to work in a fast-paced, high-volume restaurant environment, handling multiple tasks and priorities simultaneously.
- Strong communication and interpersonal skills, with the ability to read and understand written English.
- Basic math skills and ability to multitask effectively, managing cash transactions and operating point-of-sale systems.
- Physical stamina to stand and walk for extended periods, lift up to 25 pounds, and move freely throughout the restaurant.
