What are the responsibilities and job description for the Guest Experience Specialist position at Jack in the Box?
Benefits and Opportunities
As a valued member of our team, you will enjoy a range of benefits and opportunities, including competitive compensation, comprehensive training, and career advancement possibilities.
Key Responsibilities:
- Provide exceptional customer service, ensuring guest satisfaction and loyalty through attentive listening, prompt issue resolution, and personalized interactions.
- Maintain a clean and organized workspace, adhering to health and safety protocols, and upholding the highest standards of quality and cleanliness.
- Prepare and serve high-quality food, meeting guest expectations through attention to detail and a commitment to excellence.
- Collaborate with colleagues to achieve team goals and objectives, fostering a positive and inclusive work environment.
Requirements:
- Previous experience in guest service or food preparation is an asset, but not required.
- Ability to work in a fast-paced, high-volume restaurant environment, handling multiple tasks and priorities simultaneously.
- Strong communication and interpersonal skills, with the ability to read and understand written English.
- Basic math skills and ability to multitask effectively, managing cash transactions and operating point-of-sale systems.
- Physical stamina to stand and walk for extended periods, lift up to 25 pounds, and move freely throughout the restaurant.
