What are the responsibilities and job description for the Table Games Administrative Assistant position at JACK Main?
Essential Functions
- Process and maintain team member time and attendance data in timekeeping system
- Ensure team member timesheets are submitted/approved biweekly
- Track and maintain leave of absence timekeeping data
- Serves as a liaison between team members, supervisors, and the HR department to resolve pay issues and time off and accrual issues
- Creating requisitions, track purchase orders and organize paperwork to ensure that orders are filled in a timely manner
- Creating PAR levels for all office supplies and equipment and work with vendors to ensure that supply levels are appropriate.
- Keep records of all current Table Games/Poker team members; tracking, preparing and filing all related documentation. Scan and file hourly team member documentation, maintain records of new hires, resignations, terminations etc.
- Assist Table Games Instructor with planning, coordinating and tracking of table games training programs when/as needed
- Assist with the on-boarding of new hires
- Maintains attendance records, leave balance, overtime and other reports as needed
- Provides assistance to all team members, supervisors and management as requested
- Maintains strict confidentiality of all files, communications and information in the conduct of daily operations business.
- Submit tickets to IT for new or replacement computers, phone extensions, caller ID, reset voicemail password and IT moves or set ups
- Other duties as assigned
Knowledge, Skills & Abilities
- Must be able to work independently.
- Demonstrates ability to communicate effectively, both verbal and written; and clearly communicates with others and practices radio & phone etiquette
- Possess strong leadership skills and a desire to succeed
- Ability to speak distinctly and persuasively.
- Creates a positive work environment
- Must possess great interpersonal skills, a cheerful attitude, and be a team player.
- Acts as a role model to other employees and leads by example.
- Sets high personal standards for performance and encourages others to do the same.
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Recognize when an issue needs to be elevated to various departmental leadership and interact frequently with other departments
- Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
- Must be able to respond calmly and make rational decisions when handling employee conflicts.
- Must be able to sit, stand or walk for long periods of time (4 hours).
- Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
- Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
- Respond to visual and aural cues.
- Must be able to tolerate areas containing dust, loud noises and bright lights.
- Must be able to work varied shifts, weekends and holidays as needed.
Education and Experience
- A high school diploma or equivalent is required, bachelor’s degree preferred
- 4 years or more working in a customer service environment
- 4 years or more working with computers and data entry
- Strong organizational, analytical and decision-making skills.
- Computer literacy in all software and hardware used in the course of your duties.
- Must be at least 21 years of age.
