What are the responsibilities and job description for the Banquet Server position at Jack Rose - Pontchartrain Hotel?
Job Description:
As a banquet server, you are part of a team that provides high end service for the clients that book events within the hotel. You must be willing to work flexible hours in an ever-changing environment. As a banquet server you must be able to provide genuine hospitality to guests, be attentive to the guests’ needs, possess excellent teamwork skills, and communicate effectively with guests, staff members, kitchen staff, and management. It is imperative that the banquet server is able to adjust easily to change. Additionally the banquet server must be able to move equipment, tables, chairs, as well as be able to read event orders.
Qualifications:
Required: Must be at least 18 years of age. Must have excellent communication skills, as well as the ability to provide hospitable service in all guest interactions. Must be able to move/lift up to 50 lbs, work up to 12 hours in a shift, as well as stand/walk for that duration. Must be able to work in a diverse environment as well as be a team player. Must follow dress code and appearance standards set by the company. High school diploma or GED. Previous serving experience in banquets/private events, high volume restaurants, and fine dining establishments.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to maneuver to all areas of the restaurant. Must be able to lift up to 50 lbs. Must have a manual dexterity and coordination to operate restaurant and office equipment and machines. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues.
About Jack Rose:
Jack Rose features menu items that are a mix of New Orleans’ craveable Italian, French and Spanish dishes. The cuisine is unpretentious and skillfully executed. Guests can expect the Crescent City’s joie de vivre atmosphere, coupled with tableside preparations inspired by classic dishes alongside modern delicacies that are complemented by vibrant cocktails and a wine list that skews towards bubbles.
About Hot Tin:
Once a penthouse, today the space has been converted into an intimate rooftop bar where champagne and bright cocktails complement the 270-degree view of Downtown New Orleans and the Mississippi River. Modeled after a 1940s artist’s loft, the interior space is both airy and eclectic, a place where you can lounge on couches or explore the wall of curios and knick-knacks that bring moments past into the present. Glass accordion doors open onto the balcony, showcasing the incomparable view of Downtown, while a second, more secluded terrace offers a bird’s-eye view of Saint Charles Avenue.
About Bayou Bar:
The Bayou Bar, where the New Orleans Saints football franchise was christened in 1966, offers a casual tavern-style ambiance. Once a drinking den for both Sinatra and Capote, the Bayou Bar honors its past with a robust whiskey list, celebrated weekly at Whiskey Wednesdays. On the weekend, the rollicking Steinway piano plays, and every day great bar food, including the legendary 1&1 Burger and Mile High Pie, is served.
About Silver Whistle Cafe:
Nestled in the corner of the Pontchartrain Hotel overlooking St Charles Avenue, The Silver Whistle is a bright, cheerful cafe where locals and visitors alike can enjoy the charming ambiance with their breakfast or lunch.
As a banquet server, you are part of a team that provides high end service for the clients that book events within the hotel. You must be willing to work flexible hours in an ever-changing environment. As a banquet server you must be able to provide genuine hospitality to guests, be attentive to the guests’ needs, possess excellent teamwork skills, and communicate effectively with guests, staff members, kitchen staff, and management. It is imperative that the banquet server is able to adjust easily to change. Additionally the banquet server must be able to move equipment, tables, chairs, as well as be able to read event orders.
Qualifications:
Required: Must be at least 18 years of age. Must have excellent communication skills, as well as the ability to provide hospitable service in all guest interactions. Must be able to move/lift up to 50 lbs, work up to 12 hours in a shift, as well as stand/walk for that duration. Must be able to work in a diverse environment as well as be a team player. Must follow dress code and appearance standards set by the company. High school diploma or GED. Previous serving experience in banquets/private events, high volume restaurants, and fine dining establishments.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to maneuver to all areas of the restaurant. Must be able to lift up to 50 lbs. Must have a manual dexterity and coordination to operate restaurant and office equipment and machines. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues.
About Jack Rose:
Jack Rose features menu items that are a mix of New Orleans’ craveable Italian, French and Spanish dishes. The cuisine is unpretentious and skillfully executed. Guests can expect the Crescent City’s joie de vivre atmosphere, coupled with tableside preparations inspired by classic dishes alongside modern delicacies that are complemented by vibrant cocktails and a wine list that skews towards bubbles.
About Hot Tin:
Once a penthouse, today the space has been converted into an intimate rooftop bar where champagne and bright cocktails complement the 270-degree view of Downtown New Orleans and the Mississippi River. Modeled after a 1940s artist’s loft, the interior space is both airy and eclectic, a place where you can lounge on couches or explore the wall of curios and knick-knacks that bring moments past into the present. Glass accordion doors open onto the balcony, showcasing the incomparable view of Downtown, while a second, more secluded terrace offers a bird’s-eye view of Saint Charles Avenue.
About Bayou Bar:
The Bayou Bar, where the New Orleans Saints football franchise was christened in 1966, offers a casual tavern-style ambiance. Once a drinking den for both Sinatra and Capote, the Bayou Bar honors its past with a robust whiskey list, celebrated weekly at Whiskey Wednesdays. On the weekend, the rollicking Steinway piano plays, and every day great bar food, including the legendary 1&1 Burger and Mile High Pie, is served.
About Silver Whistle Cafe:
Nestled in the corner of the Pontchartrain Hotel overlooking St Charles Avenue, The Silver Whistle is a bright, cheerful cafe where locals and visitors alike can enjoy the charming ambiance with their breakfast or lunch.
