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Janitorial District Supervisor (Multiple Buildings)

Jack's Maintenance Service
Neenah, WI Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/25/2025

As a District Supervisor, we will depend on you for a variety of job duties. You will be responsible for leading your team to ensure customer satisfaction as well as performing custodial operations. (core job responsibilities including but not limited to):

Essential job functions:

  • Work closely with Senior Account Manager to manage staff and work quality in assigned group of buildings
  • Identify and correct cleaning quality issues within buildings
  • Oversee work quality processes, inspections, staff performance, payroll management
  • Assist with performance reviews, development plans and employee retention efforts
  • Be a positive force for colleagues and employees in actions and words

Compensation:

  • $55k - $60k plus incentives
  • Company-provided phone
  • Health, Dental, Vision, STD, 401 (k), PTO, EAP

Education/Experience:

  • High School diploma/GED; Secondary education preferred
  • Prior facilities or custodial experience or industry knowledge preferred
  • Prior experience in accountability for performance metrics
  • Experience or ability in training/developing others

Successful Candidate Is Likely:

  • Highly organized and able to meet deadlines
  • Comfortable with multi-tasking
  • Time sensitive when handling customer inquiries and issues
  • At least a basic user with MS Office and other basic software and office systems

Work Environment:

  • Even though our industry experiences high turnover, the turnover in our management and professional positions is less than 5%. Sometimes people leave us do to relocation or retirement. Our corporate team has an average tenure of 13 years.
  • You'll oversee staff and ensure service levels for a dedicated number of buildings or sites.

Your Team:

  • You'll interact with all levels of internal staff and occasionally our customer's personnel who act as our contact at each building.
  • You'll lead a team of custodians, building leads, and help direct a "special projects" crew.

Your Day:

  • Responsible for day-to-day operation and administrative activities to ensure we're meeting contract requirements (e.g. shift coverage, staff assignments, duty list completion, inspections, supply management, project planning, meeting participation)
  • Respond to questions or service issues from our internal management and customer personnel
  • Partner with HR, supervisors, and managers on personnel issues
  • Engage with employees to foster positive working relationships
  • Direct, coordinate, lead and evaluate all assigned personnel

Your Background and Personality:

  • You've spent some time in a facilities role such as team leader, building supervisor, project manager, or similar where you had to think on your feet, maintain control, adapt, and lead/teach others to do the same. You're able to work in environments where there may be frequent interruptions or distractions.
  • We believe in "putting the right people in the right place." We value creativity and new ideas, but we also need a person who gets the job done with out constant supervision or direction. It's a bonus if you're "thick-skinned, but not thick-headed."

Your Skills, Education and Experience:

  • You've got a combination of education and/or experience that translates into at least one year in a multi-responsibility supervisory or leadership role, experience leading a team, and are able to function in a deadline-driven environment with sense of urgency.
  • You're familiar with cleaning-related chemicals, materials, equipment and procedures.
  • Employee engagement, motivation
  • Planning and organizing multiple tasks with deadlines
  • Proactive problem-solving
  • Effective time management
  • Basic computer operation including email, web-based timekeeping and reporting

Our Non-Negotiables:

  • You have a high degree of integrity, and do the right thing even when no one is looking.
  • You have the ability to interact and build relationships with people from all walks of life.
  • You understand what it means to "trust but verify."
  • You support others in actions and words, make the best decisions even when it may not be best for you, personally.
  • You can successfully pass or background screening and have an acceptable driving record (if applicable).

How To Apply:

  • Contact Human Resources 920-722-5136 or www.jacksmaintenance.com
  • Email Resume: career@jacksmaintenance.com

We are a janitorial and maintenance company specializing in commercial cleaning. We do what it takes to get the job done right, and we’ve been doing it that way since our founding in 1952 to ensure that our community thrives. Our supportive management structure and extensive career advancement opportunities make Jack’s Maintenance Service a great place to work!

Equal Opportunity/Affirmative Action Employer

#IND1

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $55,000 - $60,000

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