What are the responsibilities and job description for the Ford Remote Service Coordinator position at Jack Schmitt Ford?
Description of the role:
The Ford Remote Service Coordinator is responsible for coordinating and facilitating remote services for clients at Jack Schmitt Ford. This role requires excellent communication skills and the ability to work in a fast-paced environment. The Remote Service Coordinator will work closely with the service department to provide top-notch customer service and ensure efficient and effective service delivery.
Responsibilities:
- Coordinate remote services for clients, including scheduling appointments, arranging pick-up and drop-off of vehicles, and facilitating communication between clients and service department.
- Provide exceptional customer service by addressing client inquiries and concerns, and ensuring timely resolution of issues.
- Collaborate with service department to ensure smooth workflow and efficient service delivery.
- Maintain accurate records of service requests, appointments, and client communications.
- Assist with administrative tasks, such as filing paperwork, updating databases, and preparing reports.
Requirements:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work effectively in a team environment.
- Attention to detail and strong problem-solving skills.
- Proficient in using computer systems and software.
- Prior customer service experience preferred.
Benefits:
- Competitive compensation package: $18 per hour.
- Opportunity for career growth and development.
- Positive work environment.
- Employee discounts on products and services.
- 401(k) retirement plan.
- Healthcare benefits.
About the Company:
Jack Schmitt Ford is a renowned automotive dealership located in Collinsville, Illinois. With a strong commitment to customer satisfaction and high-quality service, our dealership has been serving the community for over 40 years. We pride ourselves on our knowledgeable and dedicated team, as well as our wide selection of new and used Ford vehicles. Join our team and be a part of our continued success!
Salary : $18
