What are the responsibilities and job description for the Food & Beverage Supervisor position at JACK Thistledown Racino LLC?
Job Description
Job Description
Essential Functions :
- Directs the daily work activities of assigned personnel within the Food and Beverage facility
- Ensures sufficient staffing of all Food and Beverage areas
- Establishes policies and procedures for Food and Beverage team members, to include safety and personal hygiene
- Ensures that team members have all required certification validated
- Perform routine inspection of all Food and beverage areas and equipment
- Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation and open communication
- Acts as a role model and coach while developing team members using a consistent, approachable demeanor and clearly articulating expectations
- Ensures that team members clearly understand and are held accountable for their performance expectations
- Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained
- Ensures venue products and Food and Beverage experience surprises and delights the guests
- Visible in all areas engaged with guests and team members, ensuring all guests expectations has been met
- Manage team members performance according to spot light behaviors
- Ability to conduct a fun informative huddle session
- Solicits and responds to guest feedback by direct interaction
- Supervises all front line Food & Beverage team members, which includes maintaining proper employee relations, recognition, evaluating performance and administering discipline
- Portrays ability to maintain an exciting and fun environment
- Responsible for maintaining all employee records
- Adheres to all Internal Controls, policies & procedures
- Responsible for appropriate / accurate inventories of supplies
- Ensures compliance with all regulatory, internal controls, policies and procedures
- Communicates and cooperates with the food & Beverage production management team
- All other job duties as assigned
Knowledge, Skills & Abilities :
E ducation and Experience :
Required Certification / License :