What are the responsibilities and job description for the Dewatering Field Technician position at Jack Tyler Engineering?
Founded in Little Rock, Arkansas in 1963 by Jack L. Tyler, P.E., Jack Tyler Engineering, Inc exists to serve its customers by providing engineered technical solutions to customers' problems. Jack Tyler Engineering was founded on core family values, and those same values drive every part of our organization today. Now, 60 years later and in the hands of our 3rd generation of family leadership, we are growing and expanding our services in both task and territory.
Jack Tyler Engineering exists to serve two main purposes:
- We sell and service the equipment that is required to provide clean water to the communities where we live and work. Everyone deserves clean water, and we strive to make sure there is an ample supply. Our equipment collects, treats, and distributes water and wastewater.
- We sell and service the rotating equipment that is required to keep manufacturing plants up and running in Arkansas and surrounding states. When plants close due to unplanned maintenance and downtime, it can cripple an organization and a community.
The specific equipment that we sell and service from our three Arkansas locations includes pumps and pump systems, compressed air systems, valves, actuators, mechanical seals, controls, water treatment equipment, wastewater treatment equipment, and water storage tanks.
If you are an organized individual who values helping meet the needs of others, you may be the person we need to join our team as a Dewatering Field Technician. You will be responsible responsible for executing field service activities at customer sites; this includes troubleshooting, maintaining, servicing, and repairing pumps and support equipment while ensuring safe and efficient operations.
At Jack Tyler Engineering, we value:
- Servanthood – We seek to understand our Customer’s needs and we seek to solve their problem.
- Technical Expertise – We strive to be experts on the equipment we sell, and service and we seek to operate with excellence.
- Bring Joy – We seek to create a positive and joyful experience that blesses our team members and customers.
- We Make Things Right – We keep our word, and we never walk away until the job is done correctly.
- Love Wins – Love is a verb, it requires discipline, and we seek to take care of each other and our customers.
Job Duties and Responsibilities
- Perform all necessary field service activities at customer sites, including installation, maintenance, and repair of equipment.
- Diagnose and resolve issues related to pumping and support equipment, including mechanical, electrical, and diesel systems.
- Conduct routine inspections, preventative maintenance, and servicing of equipment, especially on Godwin fleet equipment between rentals.
- Identify and address safety issues related to both company and customer-owned equipment.
- Interface directly with customers to understand their needs and ensure their satisfaction.
- Provide basic maintenance on tools and equipment across locations and project sites.
- Participate in equipment-specific training.
- Maintain accurate records of all service activities and equipment conditions.
- Work effectively with other team members and stakeholders.
Skills and Qualifications
- Experience with industrial pumps specifically Centrifugal, Submersible and vertical turbine pumps, preferred
- Knowledgeable in repairing Flygt, Myers, KSB, Grundfos, Viking, Aurora, Hydromatic, Fairbanks Pumps, preferred
- Diesel mechanic experience, preferred
- Ability to read and understand diagrams, complex drawings and manuals
- Experience with electricity, controls, and troubleshooting motors/pumps, preferred
- Valid driver's license with clean driving record
- Must be able to pass a background check and drug test
- Physically fit and able to lift 50 lbs. or more repeatedly
Benefits
- We offer a career in a recession proof industry
- Competitive Compensation
- Ongoing training and career advancement
- Closed every weekend to spend time with family and friends
- Paid time off and paid holidays.
- Healthcare benefits available (health, dental and vision)
- Matching retirement plans - 401(k)/Roth. (Safe Harbor Plan)
- We put people first and we value family and work-life balance.
Thank you for your interest in Jack Tyler Engineering. We are excited to meet you, learn more about you, and hear more about your interest in helping us accomplish our mission of providing engineering solutions from people who care.
We are committed to maintaining a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Jack Tyler is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws.
We encourage all interested candidates to apply.