What are the responsibilities and job description for the Parts Counter Associate position at Jackman Equipment dba Davco?
Job description
Responsibilities of the Parts Counter Associate:
- Assist customers – in person and by phone.
- Use active listening and equipment knowledge to troubleshoot with customers to identify the parts that they need for their specific equipment.
- Look up parts for skidders, loaders, and grapples in parts books.
- Unpack, log, and prioritize shipping and receiving of parts.
- Order products to replenish stock.
- Clean storefront as needed.
- Other tasks as assigned.
Requirements of the Parts Counter Associate:
- Knowledge of hydraulic engines and industrial equipment (municipal, contractor, heavy machinery, and/or farming) is very important to this position.
- Valid driver’s license and ability to pass a background check.
- Ability to lift 60 lbs. and stand/walk during entire work shift.
- Ability to commute to Farmington location for scheduled shifts: Monday through Friday 7am-5pm and rotating Saturdays.
- Basic computer skills.
- Strong work ethic, attention to detail, and self-motivation.
- Critical thinking, problem solving, and customer service skills.
Experience
Candidates should possess prior experience in retail sales or customer service environments. Knowledge of industrial equipment (heavy machinery, and/or farming) for at least 1 year. Familiarity with cash register operations, inventory management systems, and basic hydraulic knowledge is advantageous. Proficiency in retail math is preferred, along with strong organizational skills and attention to detail. A positive attitude and the ability to work collaboratively within a team are essential for success in this role.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 45 – 50 per week
Benefits:
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Organizational skills: 1 year (Required)
- Multi-line phone systems: 1 year (Required)
- Machine intelligence: 1 year (Required)
- Forestry: 2 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Farmington, ME 04938 (Required)
Ability to Relocate:
- Farmington, ME 04938: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22