What are the responsibilities and job description for the Team Lead/Shift Supervisor position at JACKMONT HOSPITALITY INC?

Job Description

Hourly Supervisor FOH

LOCATION : Dulles Airport

COMPENSATION : Competitive Airport Wage

Actual rate based on skills, qualifications, experience and location.

Why Join Our Team :

Great earnings potential

Full-time and part-time hours available

Flexible scheduling to fit your life

Medical coverage, plus dental and vision

Paid vacation and sick time

Tuition Reimbursement

Discounted shift meals

Overview :

Our hourly supervisors have natural leadership abilities and will stand in for the manager during shifts. The hourly supervisors over sees the hourly team members, monitors inventory levels to ensure that restaurant operations run smoothly.

Other Key responsibilities may include :

Supervise operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness

Ensure that the restaurant and staff are set up for an outstanding shift

Frequently interact with guests ensuring that they have a memorable experience

Observe team member performance; providing immediate feedback, coaching, and recognition

Conduct energetic Pre-Shift meetings; ensuring that team members are engaged and informed

Manage cash handling procedures : assign bartender drawers and perform checkouts of servers,

cashiers and bartenders ensuring all tickets are accounted for, the proper amount of cash, gift cards and credit card vouchers are obtained from team members, tip share is collected, and the proper amount of tips have been declared and processed.

Ensure great food is served to every guest

Conduct food safety and line checks, to ensure food and beverage standards are met and executed safely.

Approve food and beverage comps.

Ensure a safe working and guest environment to reduce the risk of injury and accidents.

Keeps General Manager promptly up to date and fully informed of the shift activities and any issues that may occur and take prompt corrective action where necessary.

Performs other duties and responsibilities as required or requested

You can expect to be on your feet, doing everything from take orders, preparing food to order, and food preparation, to making sure our restaurant is clean and inviting

Background :

Must have 2 year high-volume restaurant experience

You have excellent communication skills

Provide great hospitality by going above and beyond for every guest

Know the menu and be able to make genuine recommendations

Perform calmly and effectively in a high-volume environment

Respond to on-the-fly requests with ease and poise

Understand POS systems

Availability to work weekends and some holidays

Must be able to create a warm and welcoming guest experience for our guests

Ability to quickly and accurately process electronic and cash payments

Able to lift up to 35 pounds and continuously bend, reach and twist

Must be at least 18-years old

Fluent in English

Must be able to pass a TSA Federal background check

Who We Are :

Jackmont Hospitality was founded in 1994 and is headquartered in Atlanta, Georgia. We are a minority-owned, comprehensive hospitality company with the mission of Redefining Airport Hospitality & Restaurant Management. We are the home of incredible food, award-winning service, and industry experts. Jackmont Hospitality owns and operates restaurants throughout the country on behalf of Atlanta Restaurant Partners (ARP). We currently Manage thirteen concepts over seven states and growing : ONE FLEW SOUTH (airport street-side locations) | LUDACRIS’ CHICKEN BEER (multiple locations) | TGIFRIDAY’S (airport street-side locations) | CHARLEYS PHILLY STEAKS | SEALEGS WINE

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply.

Whether you long to be a part of a restaurant opening, or looking to work at an airport restaurant, we have opportunities to help you take your career in a new direction. At Jackmont Hospitality, you’ll have the opportunity to do both; allowing you to expedite your professional growth!

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What are the responsibilities and job description for the Team Lead/Shift Supervisor position at JACKMONT HOSPITALITY INC?

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