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Administrative Assistant III (Aging)

Jackson County, NC
Sylva, NC Full Time
POSTED ON 1/7/2025 CLOSED ON 1/10/2025

What are the responsibilities and job description for the Administrative Assistant III (Aging) position at Jackson County, NC?

Position Overview

This position provides administrative assistance and operational support for Department on Aging.

Grade 17

Duties and Responsibilities

  • Provides physical coverage for the Department on Aging office during business hours, addresses public inquiries, answers phones, directs clients to proper program, and greets citizens and clients.
  • Prepares and process departmental invoices, purchase requisitions and bid quotations.
  • Provides daily courier services for department as needed.
  • Schedules use of Department on Aging rooms (Board, Conference and Heritage Rooms).
  • Oversees purchase and inventory of office supplies.
  • Prepares, produces, and distributes reports, correspondence, and other documents assigned by the Director.
  • Assists the Director in maintenance and repair requests for the facility with other county departments including: IT, Maintenance and Grounds. Responsible for this when Director is out of office.
  • Maintains financial records and files.
  • Data entry and management of ARMS (Aging Resources Management System).
  • Instructs other employees, volunteers and seniors in the use of basic computer software, peripherals, and office equipment as needed.
  • Coordinates annual summer fan give-away including the purchase & distribution of fans. Maintains purchase and distribution records; submits report to Area Agency on Aging office.
  • Data entry as needed.
  • Assists with administrative duties as needed (photocopying, mailings, phone calls, etc.)
  • Assists with Emergency Shelter Operations when building serves as an emergency shelter.
  • Performs other related job duties as assigned.

Education and Experience

High school diploma or equivalent; three (3) to five (5) years directly related experience; or Associate’s degree and two (2) to less than five (5) years of directly related experience; or an equivalent combination of education and experience.
Licenses or Certifications:
Possession of a valid, State of North Carolina driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.

Knowledge, Skills and Abilities

  • Knowledge of County and departmental policies and procedures.
  • Knowledge of computers and job-related software programs.
  • Knowledge of aging and senior population and their needs.
  • Knowledge of program policies and procedures.
  • Skills in customer service.
  • Skills in prioritizing and organizing work.
  • Skill in oral and written communication.
  • Ability to relate well to the senior population and volunteers.
  • Ability to count money and give change.
  • Ability to effectively communicate and interact with management, employees, members of the general public and other groups involved in the activities of the County as they relate to the department.

Statement of Equal Employment Opportunity
Jackson County recognizes its continued success in meeting the needs of its citizens requires the full and active participation of talented and committed individuals, regardless of their gender, race, color, creed, religion, national origin, disability or political affiliation. It is the policy of the County to foster, maintain, and promote equal opportunity by use of a systematic, consistent recruitment program, and to identify and attract the most qualified applicants for employment with the County. This policy is to be achieved by announcing all position vacancies, by evaluating all applicants using the same criteria, and by applying testing methods through the NC Career Works Office. Selection decisions are made without regard to race, color, religion, sex, national origin, political affiliation, disability, age, or sexual orientation.

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