What are the responsibilities and job description for the Income Maintenance Caseworker II (Adult Medicaid) position at Jackson County, NC?
Salary : $32,522.59 - $35,856.16 Annually
Location : 15 Griffin Street Sylva, NC
Job Type : Permanent, Full-Time
Job Number : 20250022
Department : Social Services
Opening Date : 02 / 02 / 2025
Closing Date : 2 / 21 / 2025 5 : 00 PM Eastern
FLSA : Non-Exempt
Position Overview
The primary purpose of this position is to determine eligibility for Medicaid programs which includes intake, processing, and maintenance of cases in the Adult Medicaid unit.
Duties and Responsibilities
Work Schedule
8 : 00 AM to 5 : 00 PM, 40 hours a week Monday through Friday. Some after-hours work is required on occasion.
- Conduct interviews during intake to assess needs and obtain information.
- Inform Medicaid applicant of their rights, appeal decisions, ability to withdraw application, right to re-apply if found ineligible, responsibilities of the agency.
- Complete recertifications and changes in accordance with provided guidance, regulations, and policies.
- Utilize the NCFAST computer system
- Adhere to established deadlines.
- Complete paperwork as mandated by the agency or county administration.
- Attend various training workshops / webinars.
- Perform other duties as assigned by the supervisor.
Education and Experience
Graduation from high school and one year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience. Will accept "work-against" applications.
Knowledge, Skills and Abilities
Jackson County provides a robust offering of employee benefits including : employer paid medical and dental benefits, participation in the Local Governmental Employees' Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings. A full overview of benefits is available at
Salary : $32,523 - $35,856
