What are the responsibilities and job description for the Office Assistant V (Lead - Environmental Health) position at Jackson County, NC?
Position Overview
The purpose of this position is to support Environmental Health clerical operations and provide supervision of all Environmental Health clerical employees. Grade 19
Work Schedule: Forty (40) hours per week, five (5), eight (8)-hour workdays, Monday through Friday from 8 am – 5 pm with one (1) hour for lunch. The person in this position may occasionally work nights and weekends when required.
Duties and Responsibilities
Supervision:
- Supervision of all Environmental Health clerical employees.
- Responsible for assisting in workflow organization of activities for all Environmental Health clerical employees.
- Supports Environmental Health Director in training initiatives, and offers guidance to Environmental Health clerical employees for general, day-to-day activities.
- Assists in prioritizing daily work operations assigned to EH clerical employees.
- Collaborates with, and makes recommendations to Environmental Health Director regarding EH clerical employees’ job duties, performance, and expectations.
- Refers to Environmental Health Director regarding disciplinary problems; may offer suggestions, guidance, and/or support, as needed.
- Assist in interviewing of new clerical employees for Environmental Health.
- Responsible for maintaining an excellent customer service reputation with the community for the department, by stressing the importance of being professional and helpful with the public.
- Responsible for assisting in coordination of coverage for employees, due to employee changes and/or schedules.
- Supports and performs all duties related to Environmental Health clerical employees, as needed
- Responsible for adhering to record retention of all documents set by the State.
- May assist with clerical duties related to Animal Shelter when necessary, due to employee changes and/or schedules.
- Other duties as assigned by supervisor, Health Director, or Deputy Health Director
Education and Experience
Graduation from high school and demonstrated possession of knowledges, skills, and abilities gained through at least (3) three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administrative program with (1) one year of experience as described above; or equivalent combination of training and experience. Possess and maintain a valid North Carolina Driver License.
Knowledge, Skills and Abilities
- Knowledge of effective supervisory practices and ability to plan and supervise the work of others
- Knowledge of spelling, punctuation, proofreading and specialized vocabulary
- Ability to complete tasks and achieve goals
- Ability to effectively communicate with all co-workers and supervisors
- Ability to analyze, interpret, recommend, and implement policy and procedural guidelines
- Ability to learn and apply a variety of guidelines applicable to the work process
- Ability to use a variety of office equipment
- Ability to work with people with courtesy and tact
- Ability to record and compile information based on general guidelines
- Ability to gather and give information and instructions regarding the work process and procedures
- Ability to plan, prioritize, organize, and review office work flow and procedures
- Ability to resolve and/or offer guidance with problem situations
- Ability to exercise judgment and discretion in problem situations
- Skill in organizing work flow and coordinating activities
Statement of Equal Employment Opportunity
Jackson County recognizes its continued success in meeting the needs of its citizens requires the full and active participation of talented and committed individuals, regardless of their gender, race, color, creed, religion, national origin, disability or political affiliation. It is the policy of the County to foster, maintain, and promote equal opportunity by use of a systematic, consistent recruitment program, and to identify and attract the most qualified applicants for employment with the County. This policy is to be achieved by announcing all position vacancies, by evaluating all applicants using the same criteria, and by applying testing methods through the NC Career Works Office. Selection decisions are made without regard to race, color, religion, sex, national origin, political affiliation, disability, age, or sexual orientation.
Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees’ Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.
