Academic Center Coordinator, Jackson Health System, FT, Days

Department: Jackson Memorial Hospital - Education & Development

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time, Days

Why Jackson

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Summary

The JHS Academic Center Coordinator will provide administrative and clerical support to the Jackson Health System (JHS) Academic Partnerships program within the Clinical Learning and Development Department that provides educational and consultative activities necessary to position JHS as a leader aligning with academic affiliates to grow and develop future clinical talent and provide extraordinary career opportunities. Function helps formulate management policies regarding worker conditions with regular access and analysis of confidential information that help formulate labor policies. The incumbent may attend management meetings and be involved directly or indirectly in the decision making process around management positions during negotiations process.

Responsibilities

• Supports the JHS Academic Center Manager and Specialist.
• Responds to a variety of telephone and written inquiries relating to employment opportunities.
• Ensures that invoicing and tuition payment processes are handled timely and effectively.
• Monitors student progress and processes academic paperwork related to program completion.
• Facilitates the connection between students with JHS Academic leaders in order to address their concerns.
• Connects students to resources and services across the organization in support of individual student success and in partnership with student success personnel.
• Assists in the processing, verification and or approval of academic paperwork and records; updates academic records, reviews external documents, certifies graduation, evaluates transfer work, and processes academic exceptions to curriculum requirements under the guidance of the JHS Academic Manager and/or Specialist.
• Coordinates and facilitates faculty requests for clinical placements.
• Oversees the collection of all immunizations, CPR certification, BCIs, agency orientations, and on-line orientations.
• Ensure agency contracts are up to date.
• Maintains all student documentation (health record).
• Assists with all access requests including EMR access and ID requests, and assists with troubleshooting access issues including password reset requests.
• Designs and maintains databases of clinical sites, student placements, and assigned faculty; produces and presents detailed reports.
• Establishes a good rapport and professional working relationships with all department personnel and Internal/external customers.
• Maintains appropriate interdepartmental communications.
• Responds to a variety of telephone and written inquiries relating to affiliating school opportunities.
• Identifies, establishes, and maintains contact with colleges and university representatives, for planning and rotational purposes.
• Maintains documentation of all program activity according to departmental guidelines.
• Develops and maintains effective working relationships with all hospital centers and department supervisors.
• Maintains accurate and comprehensive knowledge of PHT guidelines and policies and applies them appropriately in all job related activities Maintains strict confidentiality of personnel practices and other relevant personnel records/information.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.
  
  

Experience

Generally requires 0 to 3 years of related experience.

Education

High School diploma is required.

Credentials

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.