IT Training Coordinator, 10 Yr EHR & Info Sys Implement, JMH, Full Time, Days

IT Training Coordinator, 10 Yr EHR & Info Sys Implement, JMH, Full Time, Days

Jackson Health System

Department: IT-10 Yr EHR & Info Sys Implement

Address: 1611 NW 12^th Ave, Miami, Florida, 33136

Shift details: Full-Time, Days, Monday-Friday 8am-4:30pm

Why Jackson:

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Position Summary:

IT Training Coordinator provides educational support for the installation and maintenance of a clinical IT system within the Jackson Health System. Responsible for management, oversight, and development of the training department and workflow integration and provide support to JHS Clinical and Business systems. Provide management for our comprehensive training program supporting clinical and business informatics. The training program encompasses employee education on system functionality, operational work flow and policies and procedures required to utilize the Business and Clinical Systems.

Duties & Responsibilities:

• Masterminds a comprehensive plan to assess computer skills, provide for adequate and appropriate classes, and maintain the level of proficiency needed to use the clinical system effectively.
•  Analyzes data collected and training records, evaluates results, draws conclusions and makes recommendations for changes/improvements, and monitors the status of issue resolution.
• Demonstrates effective interpersonal communication skills through the development and maintenance of productive working relationships with medical staff, nursing, ancillary department personnel, administrative personnel and peers.
• Coordinates training programs designed for implementations, upgrade and enhancements to prepare appropriate staff to use the system per institutional schedule.
• Maintains accurate logs, statistics and/or files regarding work activity, completing them as scheduled.
• Collaborates with medical, clinical and IT staff relative to initiating, conducting and evaluating the project.
• Teaches classes as needed for all levels of clinical staff.
• Assist with build, maintenance and testing of Clinical Information Systems as required.
• Development, management and maintenance of all training environments, work on various IT developmental programs using a systematic approach to workflow integration and ensuring best practices are followed.
• Attends designated committees, project planning and work group meetings and actively participates as required.
• Performs other related duties as assigned.
• Role models behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.
  

Required Qualifications:

Experience:

• Generally requires 3 to 5 years of related experience.

Education:

• Bachelor's degree in Information Systems, Education, Computer Sciences, Information Technology, Instructional Design, or related field preferred.
  

Credentials:

• Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.