What are the responsibilities and job description for the L&D Learning Coordinator position at Jackson Healthcare?
Overview
Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.
Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.
Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.
We're always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.
The L&D Learning Coordinator plays a key administrative role in supporting the Vice President of Learning and Development with various tasks related to the organization's learning initiatives. This includes coordinating training events, assisting with reporting from Workday Learning Management System (LMS), managing calendars, following project management workflows, managing travel arrangements, and processing expense reports for the Fostering Leaders Program (FLP) and other key department initiatives. The Learning Coordinator will be involved in many aspects of an Associate's learning process, including but not limited to scheduling and assigning courses for FLP, for Jackson Healthcare University (JHU), processing surveys, and running reports. The Learning Coordinator will be involved in simultaneous, high-stakes initiatives as we serve the learning needs across our Family of Companies.
ROLES AND RESPONSIBILITIES :
- Support the Vice President of Learning and Development with administrative duties related to training logistics, calendar scheduling, project management workflows, communications, and reporting.
- Manage training logistics, including securing rooms or venues, planning meals, and ensuring necessary materials are prepared.
- Schedule and coordinate training events, and confirm attendance, ensuring alignment with the availability of Associates, Trainers, and other Learning stakeholders. As well as scheduling of travel arrangements.
- Assist with coordinating learning initiatives across multiple departments and companies within the organization, as needed.
- Support the processing of expenses related to department programs and events, learning workshops, vendor agreements, and travel expenses, ensuring timely and accurate submission and reconciliation.
- Maintain up-to-date records for all learning and development programs, including training schedules, participant rosters, and feedback.
- Assist with Workday Learning Management System (LMS) tasks, including but not limited to uploading course materials, monitoring course enrollments, and generating reports.
- Manage and update training calendars across multiple platforms, ensuring visibility across Family of Companies.
- Respond to inquiries and provide support to associates regarding training events, logistics, and general learning-related queries.
- Support the implementation of new learning technologies, tools, and platforms, as needed, to improve the effectiveness and efficiency of training programs.
- Assist with ad-hoc tasks related to learning and development as needed across the family of companies.
QUALIFICATIONS : Education :
Work Experience :
Certifications / Coursework :
KNOWLEDGE, SKILLS, AND ABILITIES :
TRAVEL REQUIREMENTS & WORKING CONDITIONS :
EEO Statement
Jackson Healthcare is an EEO / AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
