What are the responsibilities and job description for the Senior Endpoint Engineer position at Jackson Healthcare?
Position Summary:
The Senior Endpoint Engineer is responsible for designing, implementing, and managing endpoint solutions to ensure the security, stability, and efficiency of the organization's IT infrastructure. This role involves working closely with various departments to understand their needs and provide endpoint solutions that enhance productivity and security.
Key Responsibilities:
- Design and implement endpoint management solutions, including software deployment, patch management, and security configurations.
- Manage and maintain endpoint security solutions, such as antivirus, encryption, and mobile device management (MDM) systems.
- Troubleshoot and resolve complex endpoint issues, providing advanced support to the IT support team.
- Collaborate with other IT teams to ensure seamless integration of endpoint solutions with the overall IT infrastructure.
- Develop and maintain documentation for endpoint management processes and procedures.
- Stay up-to-date with the latest endpoint technologies and best practices to continuously improve the organization's endpoint management capabilities.
- Provide training and guidance to junior IT staff on endpoint management best practices.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 7 years of experience in endpoint management or a similar role.
- Strong knowledge of endpoint management tools and technologies, such as Microsoft Endpoint Manager (Intune), Jamf, and SCCM.
- Experience with endpoint security solutions, including antivirus, encryption, and MDM.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator Associate or Jamf Certified, are a plus.
Preferred Skills:
- Experience with scripting and automation tools, such as PowerShell or Python.
- Experience with Microsoft Defender and Purview/EMS
- Knowledge of network security principles and practices.
- Familiarity with ITIL processes and best practices.
