What are the responsibilities and job description for the Tax Administrative Assistant (Seasonal Part-Time) position at Jackson Hewitt - 3222?
Key Responsibilities of Tax Administrative Assistant
The ideal candidate will possess strong organizational skills, impeccable attention to detail, and the ability to handle confidential information with discretion. This role requires a proactive and resourceful individual who can anticipate the needs of executives and effectively manage multiple priorities in a fast-paced environment.
- Provide administrative support to tax professionals, including managing calendars, scheduling appointments, and coordinating meetings.
- Assist with tax return assembly and processing, including organizing client documents, preparing engagement letters, and tracking filing deadlines.
- Organize, scan, and process tax-related paperwork efficiently.
- Perform electronic document scanning and ensure proper archiving.
- Manage the scan and autoflow process for client documents used by tax preparers.
- Manage the mail for incoming client documents that have to be scanned and logged.
- Greet clients and review tax documents from clients who visit the office and drop off documents.
- Update tax projects to ensure a streamlined process for the tax department.
- File documents for Tax Team
- Assist Tax Staff with appointments.
- Maintain electronic and physical filing systems to ensure accurate and timely documentation of client records and correspondence.
- Respond to client inquiries and requests in a professional and timely manner, both in person and via phone or email.
- Collaborate with team members to ensure smooth workflow and efficient completion of tasks.
- Assist with special projects and other duties as assigned by supervisors.
- Process all certified and FedEx mailings to clients regarding tax documents.
- Handle IRS correspondence as necessary.
- Assist with various administrative tasks, including preparing and managing lunch for staff when required.
- Provide support to the Business Owner (CFO) as needed.
- Serve as a backup to the Front Desk Administrator and Tax Team Lean when required.
Experience & Education
- Exceptional client service with a demonstrated ability to develop and maintain outstanding client relationships is expected.
- Strong knowledge and experience using Google Docs.
- Deadline-Oriented: Comfortable working in a fast-paced, deadline-driven environment, particularly during tax season.
- Tax Experience: 1-3 years of experience in tax-related roles, especially during tax season, is preferred but not required.
- Effective Communication: Strong interpersonal skills to collaborate with individuals at all organizational levels.
- Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Team player with a positive attitude and willingness to assist colleagues as needed.
- Familiarity with tax terminology and procedures is desirable but not required.
If you are a motivated and organized professional looking to start or advance your career in a dynamic Tax Firm, we encourage you to apply for the Tax Administrative Assistant position. Please submit your resume and cover letter outlining your qualifications and interest in the role.
