What are the responsibilities and job description for the Rental Delivery Staff - Winter Seasonal position at Jackson Hole Mountain Resort Corporation?
Jackson Hole Mountain Resort
JOB DESCRIPTION
Position Title: Rental Delivery Technician
Classification: Seasonal FT
FLSA: Non-Exempt
At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment.
Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons.
Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality.
Embrace your mountain experience: Embark on your journey of personal and professional growth.
Functions of the Role:
To work with Mountain Direct Rental Delivery guests to provide an exceptional & efficient rental experience within the guests place of residence.
- End of day accounting reconciliation.
- Assist in maintaining reservations, rentals, returns, van maintenance.
- Work with Product Sales and Servic.e, Mountain Sports School, and FNB to provide the best guest experience for rental delivery.
- Assist guests through delivery rental process, focusing on the guest experience and efficiency of rental time.
- Analyze and reach goals on flow efficiency & rental form time.
- Consistently monitor the guest flow and expedite the rental process and its logistics.
- Understand and communicate the rental & demo equipment packages and features to ensure the best match for the guests.
- Ensure all equipment is returned efficiently and properly in the RTP rental system.
- Adjust bindings to fit renters' characteristics.
- Ensure the highest level of equipment maintenance.
- Cross-train with the Rental Cashiers, Ski Check/Basket Check & all Jackson Hole Mountain Resort (JHMR) retail operations.
Benefits of the position:
- Ski pass
- One on one guest interactions.
- Work friendly environment.
- F&B discounts
- Health and wellness discounts
- Additional discounts at retail and rental locations
- Free demos and rentals.
Are you the right fit? Below are some traits an exemplary candidate possesses.
- Excellent customer repair and tune services
- Knowledge of Ski and Snowboard repair work is preferred.
- Valid driver’s license.
- Outgoing personality.
- Guest centric mindset.
- Excellent customer service.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
