What are the responsibilities and job description for the Rental Lead: Hoback Sports - Summer Seasonal position at Jackson Hole Mountain Resort Corporation?
Jackson Hole Mountain Resort
JOB POSTING
Position job Title: Rental Lead- Hoback Sports
Department: Rental
Classification: Summer Seasonal FT
At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment.
Role Responsibilities
- Provide excellent customer service
- Assist in hiring, training, managing, and motivating a retail sales staff
- Open/Close Hoback Sports Store
- Maintain efficient daily operations of Hoback Sports retail department
- Work with sales staff to ensure proper cash handling and charge procedures are in compliance
- Execute daily operations of Hoback Sports including morning meetings, opening/closing procedures, daily sales goal, and key holder
- Assist rental department during high customer volume periods
- Assist in processing customer special orders, warranty returns and damages
- Assist in executing store sales and promotions
- Assist in processing store transfers
- Merchandise new products and facilitate back stock/restocking
- Work with retail manger to maintain store cleanliness and presentation
- Assist in all sales training and up selling techniques
- Facilitate morning sales goals and go over any new retail information
Benefits & Perks
- Access to Retail shop forms
- 40% off in store discount
- Pass for summer activities, including bike park, and sightseeing
- F&B and retail discounts
- Health and wellness discounts
- Bike tune and repair discounts
Are you the right fit? Below are some traits an exemplary candidate possesses.
- Excellent customer service skills.
- Knowledge of the ski/snowboard industry
- Basic knowledge of Jackson Hole Mountain Resort a plus
- Cash handling skills
- 2 years of previous bike experience preferred
- Guest service & rental experience preferred
AA/EEO STATEMENT
Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
