What are the responsibilities and job description for the Infrastructure Engineer position at Jackson National Life Insurance Company?
Job Details
Job Purpose
The Infrastructure Engineer is responsible for managing a variety of systems, software and vendors including Microsoft products.
Essential Responsibilities
- Assists in maintaining server environment, including installation of server patches and vulnerability remediation, Windows server deployments, and administration of Azure and Azure Local.
- Troubleshoots server issues, levering the use of industry standard tools and monitoring.
- Operational installation, deployment and support for day-to-day activities.
- Limited storage configuration and assistance with networking for servers.
- Deploy Infrastructure-as-Code utilizing Terraform
- Responsible for vendor appliances deployed via OVA or similar format.
- Documentation of environment in Confluence.
- Supports Level 1 and Level 2 technicians with trouble tickets for end users.
- Knowledge of how emerging technologies would solve a technical problem or enhance the user experience.
- Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
- Experience working with various operating systems, platforms and environments especially apply patches and other security updates
- Experience with vulnerability scanners and following recommended guidance to remediate vulnerabilities
- Excellent ability to effectively communicate technical issues both verbally and in writing.
- Ability to easily adapt and prepare for the implications of changes.
- Strong project management skills including a record of initiating and delivering projects.
- Understanding of Infrastructure-as-Code via Terraform especially utilizing a CI/CD pipeline and modules
- Experience using PowerShell to script actions
- Security: Application Security, Role based access and Intune.
- Background in process engineering and analytical abilities to learn new processes.
- Strong organizational skills.
- Ability to lead small to mid-size projects.
- Ability to troubleshoot and resolve issues independently.
- Experience in managing projects through Jira.
- Server Management Platforms: SolarWinds and Azure.
- Windows Server
- Broad knowledge of the financial services sector.
Qualifications
- Bachelor's Degree preferably in Information Technology/Computer Science/Engineering and/or equivalent experience required.
- 3 years Experience with Microsoft Servers, Active Directory, Group Policy, File Share, Exchange and Exchange Online, SQL, DNS, Office 365 required.
- Azure: AD, Resources Groups, Storage Accounts, Application Gateways, Web Farms, App Service required.
- Subscription Management, SQL VM and Conditional Access Policies required.
- Automation: Infrastructure-as-Code deployments via Terraform is required
- Cloud platforms (IaaS, SaaS) required.
- Azure certifications preferred.
- Terraform certifications preferred.
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