What are the responsibilities and job description for the Assistant, Sales position at Jackson Rancheria Casino Resort?
Overview
The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen.
Responsibilities
- Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
- Operation of POS/cash registers and resultant adherence to cash handling policies and procedures.
- Maintenance of merchandise by sweeping, dusting, cleaning, organizing, rotating and restocking daily.
- Preparation, packaging, serving and selling of General Store “to go” food items. Tasks associated with this process may include but are not limited to:
- Handling of food products including raw meats.
- Operating commercial fryers, display warmers, commercial slicers and stove top.
- Handling of knives and associated kitchen wares and wraps.
- “Temping”, logging and discerning data associated with food preparation and preservation.
- Monitor prepared food so that it is safe, well presented and of high quality.
- Deep cleans General Store kitchen.
- Cleaning of filters and machines on a daily basis.
- Responsible for filtering of deep fryer oils, wiping down all hoods and related equipment, maintaining a sanitary kitchen at all times.
- Cleaning and proper care of all General Store equipment and facilities. Including but not limited to fixtures, bathrooms, kitchen, floors, fuel pump islands and exterior.
- Collection and transportation of garbage and old cooking oil to outside dumpsters and bins.
- Communicate General Store and Casino product knowledge and descriptions to guests as directed by management.
- Compliance with all laws and regulations governing the sale of alcohol, tobacco, gasoline and other products as instructed.
- Comply with established written policies and procedures.
- Handle guest complaints or transgressions in a professional, courteous manner that is consistent with policies and procedures.
- Demonstrates the flexibility and adaptability necessary to work in high volume environment.
- Follows all safety and emergency procedures and is aware of accident prevention policies.
Qualifications
EDUCATION and/or EXPERIENCE • Experience in retail sales and food handling is desired.
Pay range: $16.00 - $20.80 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
Salary : $16 - $21