Demo

Access Specialist

Jackson Recovery Centers, Inc.
Sioux, IA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/6/2025

Sign on bonus available!

  • $3,000 for non-license

Let’s change lives together.

Join a purpose-driven community of champions.

Qualifications/Basic Job Requirements:

  • Bachelor’s Degree in a health-related field and minimum of two years addiction treatment experience or an equivalent combination of education, training and experience.
  • Demonstrated clinical competency in assessments and admissions.
  • Excellent interpersonal skills.
  • Adequate written skills to accurately complete required documentation within the time frames prescribed.
  • Demonstrated clinical competency in assessments and admissions.
  • Complete Iowa DHS Dependent Adult & Child Abuse Mandatory Reporter training within 90 days of start date.
  • Proficient working with Microsoft Office products.
  • Bi-lingual skills (preferred).

Essential Responsibilities:

  • Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
  • Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs.
  • Schedule assessment interviews with potential clients and their significant others.
  • Schedule and conduct intake interviews, follow up interviews (six- month point), and discharge interviews for grant participants.
  • Ensure client health records are maintained consistent with rules and regulations, including accurate and timely data entry of grant data into IBHRS and SPARS systems.
  • Formulate initial diagnostic impression and appropriate recommendations for level of care placement.
  • Provide care coordination/case management services to assigned clients.
  • Utilize intervention skills as required to place the client in the appropriate level of treatment services.
  • Maintain knowledge of community and recovery resources to make appropriate interagency referrals as required.
  • Provide networking, linkage, and follow-up with referral sources.
  • Distribute and maintain accurate records for the recovery support services grant participants requests (e.g., bus passes/gas cards, etc.).
  • Verify insurance if needed.
  • Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate.
  • Maintain communications with all staff (e.g., assessments, admissions).
  • Notify appropriate staff of client status during admissions process.
  • Serve as a member of the Access Team and participate in all team meetings and activities.
  • Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  • Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
  • Deliver exceptional customer service consistently to every customer.
  • Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
  • Assume other related responsibilities as assigned by management.

Job Type: Full-time

Pay: Based on education, experience and credentials

Schedule: 8 hour shifts

  • Monday-Friday, 8AM-5PM

Work Location: Rosecrance Jackson Centers – Sioux City, IA

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire!
  • Wellness plan and certain facilities offering an on-site gym

About Us

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).


Education

Preferred
  • Bachelors or better in Human Services

Licenses & Certifications

Preferred
  • IA-CADC

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