What are the responsibilities and job description for the Benefits Specialist position at Jackson State University?
Description
Jackson State University is Mississippi's Urban University and has been designated as a "high research activity" institution by the Carnegie Foundation. We are committed to working together for our mission to provide quality teaching, research, and service at the baccalaureate, master, specialist, and doctoral levels to diverse populations of students and communities using various modalities to ensure that they are technologically-advanced, ethical, and global leaders who think critically and can address societal problems and compete effectively. JSU invites you to join our creative, diverse, and energizing University that unites faculty, staff, and students as One JSU!
The Human Resources Department invites applicants to apply for its Benefits Specialist position. The Benefits Specialist reports to the Benefits Manager and is responsible for administering employee benefits programs, including health insurance, retirement plans, leave of absence, and other related programs. This role serves as a key point of contact for employee inquiries and ensures compliance with all applicable federal, state, and local regulations related to benefits administration.
Examples of Duties
- Administer and manage the day-to-day operations of employee benefit programs (e.g., medical, dental, vision, life insurance, disability, retirement plans, and flexible spending accounts).
- Serve as a liaison between employees and insurance providers, assisting with benefit-related questions, claims, coverage, and enrollment issues.
- Process and maintain benefit enrollments, changes, and terminations with third-party vendors.
- Maintain leave reporting program.
- Conduct new employee orientation.
- Ensure compliance with applicable laws and regulations (e.g., ERISA, COBRA, ACA, HIPAA, FMLA).
- Prepare and distribute employee benefits communication materials such as benefits guides, FAQs, and training materials.
- Maintain accurate and confidential employee benefit records.
- Assist with benefit plan audits and the preparation of required reports.
- Provide generalized Human Resources support.
- Monitor and reconcile benefits invoices to ensure accuracy and resolve discrepancies.
- Collaborate with payroll to ensure accurate benefit deductions and contributions.
- Perform other duties as assigned.
Typical Qualifications
- Bachelor's degree in Human Resources Management, Business Administration, or a related field preferred.
- 2-3 years of experience in benefits administration or a related HR role required.
- HR or benefits certification (e.g., CEBS, PHR, SHRM-CP) is a plus.
- Strong understanding of benefits-related laws and regulations.
- Excellent interpersonal and customer service skills.
- High attention to detail with strong organizational skills.
- Proficient in Microsoft Office Suite and HRIS platforms (e.g., Banner SaaS, UKG).
- Ability to handle confidential information with discretion and professionalism.
- Effective verbal and written communication skills.
- Problem-solving skills and the ability to work independently and collaboratively.
