Coordinator, Undergraduate Recruitment Communication

Department:

Admissions Office

Anticipated Start Date:

May 1, 2025

Annual Salary:

$42,000.00

Normal Work Schedule:

8:00 a.m. – 4:30 p.m. Monday - Friday

Job Summary:

As a member of the admissions team, the Coordinator of Undergraduate Recruitment Communication develops engaging messages for prospective undergraduate students (both domestic and international), their parents and supporters, school counselors, and other audiences. This role involves creating clear, concise, and strategic messages to encourage action. The coordinator also assists in developing and maintaining recruitment communication plans, a content calendar, and a style guide, while measuring and enhancing communication effectiveness. Additionally, they will assist the Associate Director of Recruitment Communication and Technology in overseeing the student staff.

Duties And Responsibilities:

• Content Creation and Management:
• Create and/or put pre-crafted content into production for various recruitment communication plans with direction from the supervisor.
• Proofread and edit content before publishing.
• Assist with developing and maintaining content for departmental webpages.
• Assist with completing communication requests from other offices.
• Assist in the creation and management of a content calendar and style guide.
• Attend training and seek out resources (LinkedIn Learning, AACRAO, etc.) to stay current on trends in marketing, communication, and higher education.
• Collaborate with International House and Programs to create and maintain specific content for international undergraduate student prospects, applicants, or admits.
• Review and update communication plans already in production.
• Front Office Assistance:
• Assist in overseeing front office communications, including email accounts, incoming/outgoing calls, walk-in guests, and print mail with the assistance of the Admissions Student Worker team.
• Assist in managing the Admissions Student Workers, including hiring and training.
• Maintain the handbook and training processes for student workers.
• Communication Analytics:
• Track communication analytics and generate reports for the leadership team.
• Utilize recruitment systems to publish communication, including CRM Recruit and Texting Platforms.
• Import data into CRM Recruit.
• Attend monthly and yearly trainings with the Admissions Counselor team to prepare for training student workers and ensuring cohesive customer service in the front office.
• Performs other duties as assigned.
  

Required Minimum Qualifications:

• Bachelor’s degree in English, Communication, Marketing, or related field.
  
  

Preferred Qualifications:

• Experience with a CRM
• Experience in writing professional communication
  
  

Required Documents:

• Cover Letter
• Resume
• Unofficial Transcripts
  
  

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:

• Retirement Plans
• Alabama Teacher’s Retirement System (TRS)
• RSA-1 Deferred Compensation
• 403-B Retirement Annuity (TIAA)
• Health Insurance
• Medical (PEEHIP)
• Optional plans: vision, dental, flexible spending plan, dependent care, cancer and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance
  

For Additional Information Regarding Benefits, Please Visit Our Website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, https://clerycenter.org/policy-resources/the-clery-act/ the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: http://jsu.edu/police/docs/CleryAnnualReport.pdf

Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Duties And Responsibilities:

• Content Creation and Management:
• Create and/or put pre-crafted content into production for various recruitment communication plans with direction from the supervisor.
• Proofread and edit content before publishing.
• Assist with developing and maintaining content for departmental webpages.
• Assist with completing communication requests from other offices.
• Assist in the creation and management of a content calendar and style guide.
• Attend training and seek out resources (LinkedIn Learning, AACRAO, etc.) to stay current on trends in marketing, communication, and higher education.
• Collaborate with International House and Programs to create and maintain specific content for international undergraduate student prospects, applicants, or admits.
• Review and update communication plans already in production.
• Front Office Assistance:
• Assist in overseeing front office communications, including email accounts, incoming/outgoing calls, walk-in guests, and print mail with the assistance of the Admissions Student Worker team.
• Assist in managing the Admissions Student Workers, including hiring and training.
• Maintain the handbook and training processes for student workers.
• Communication Analytics:
• Track communication analytics and generate reports for the leadership team.
• Utilize recruitment systems to publish communication, including CRM Recruit and Texting Platforms.
• Import data into CRM Recruit.
• Attend monthly and yearly trainings with the Admissions Counselor team to prepare for training student workers and ensuring cohesive customer service in the front office.
• Performs other duties as assigned.
  

Required Minimum Qualifications:

• Bachelor’s degree in English, Communication, Marketing, or related field.
  
  

Preferred Qualifications:

• Experience with a CRM
• Experience in writing professional communication
  
  

Required Documents:

• Cover Letter
• Resume
• Unofficial Transcripts
  
  

JSU Strives To Provide Great Quality Of Life To Our Employees Through An Attractive, Competitive Benefits Package For Our Full-time Faculty And Staff. These Benefits Enhance Your Salary As a JSU Employee And Are Part Of Your Total Compensation Package. Benefits Include:

• Retirement Plans
• Alabama Teacher’s Retirement System (TRS)
• RSA-1 Deferred Compensation
• 403-B Retirement Annuity (TIAA)
• Health Insurance
• Medical (PEEHIP)
• Optional plans: vision, dental, flexible spending plan, dependent care, cancer and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance
  

For Additional Information Regarding Benefits, Please Visit Our Website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, https://clerycenter.org/policy-resources/the-clery-act/ the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: http://jsu.edu/police/docs/CleryAnnualReport.pdf

Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.