What are the responsibilities and job description for the University Student Assistant - Technology Support Center (Spring 2025) position at Jacksonville State University?
University Student Assistant - Technology Support Center (Spring 2025)
Job no : 497224
Work type : University Student Assistant
Location : Jacksonville, AL (Main Campus)
Categories : Student Employment
Department :
Technology Support Center
Salary :
8.25 per hour (Max 26 hours per week)
Position Summary :
The Technology Support Center TSC University Student Assistant position will help operate the TSC helpdesk and provide technical support for students, faculty, and staff members. Duties may include assisting faculty, staff, and students with technology needs such as submitting support tickets, password resets departmental operational needs, and / or performing administrative and other support duties as required.
Positions may be filled based on individual applicants' skills, qualifications, and departmental needs.
Adheres to all department and University policies and procedures.
Duties & Responsibilities :
- Assist with operating the TSC helpdesk with answering phone calls, responding to emails, and troubleshooting support issues.
- Provide technical support for students, faculty, and staff members.
- Assisting faculty, staff, and students with technology needs such as submitting support tickets, password resets, and other departmental operational needs.
- Administrative and other support duties as required.
- Must be able to maintain confidentiality of information.
- Additional duties as required by the department.
Minimum Qualifications :
Notice Regarding International Students :
Required Documents :
Clery Notice : In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, https : / / www.clerycenter.org / the-clery-act the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at : https : / / www.jsu.edu / police / docs / cleryannualreport.pdf
Equal Employment Opportunity : JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Advertised : Sep 11 2024 Central Daylight Time
Applications close : Mar 05 2025 Central Standard Time
