Program Manager

Under the direction of the VP - Chief Infrastructure Office, the Program Manager is responsible for overseeing the design and construction of critical Authority programs. The position provides management and technical direction to JTA Construction and Capital Programs staff, the Authority’s program management consultants, professional services consultants and general contractors. The position is responsible for the delivery of a high-profile program of projects and is responsible for ensuring overall capital projects efficiency and effectiveness and managing project schedules, risks, delivery and budgets.

Current Authority programs include, but are not limited to, the following:

Emerald Trail Program - Segment #3 - Southwest Connector (2.3 miles), Segment #4 - S-line Connector (1.3 miles), Segment #6 – Westside Connector (4.1 mile), Segment #7 – Northwest Connector (3.5 miles), and Segment #8 – Eastside Connector (3.7 miles).

MobilityWorks 2.0 Program - 10 Complete Street projects, Second St Johns River Ferry and associated infrastructure, Countywide Transit Enhancement Improvements, Northwest Jacksonville Corridor Improvements, JRTC Rail Terminal Project Development, and Skyway Rehabilitation & Downtown Service Expansion (Ultimate Urban Circulator Phase 2).

Essential Function(s):

• Provide highly responsible and complex management, strategic thinking, and policy support to the VP.
• Manage and coordinate project level planning, environmental reviews, project development, design and construction phases of assigned programs.
• Serve as the single point of contact for the assigned programs, engage and collaborate with key stakeholders and elected officials, make presentations to the public, Authority leadership, and JTA's Board of Directors, foster interagency coordination, and work closely with funding partners.
• Oversee Program staff, program management consultants, and contractors in the delivery of all elements of the Program.
• Identify project requirements, develop planning scope of work for program projects, and supervise projects through development phases by continued communications with all Construction and Capital Programs team members and integration of team members to promote success of the project.
• Coordinate with Finance, Legal, and System Development staff to ensure compliance with permitting and grant agency requirements.
• Collaborate with Procurement staff to procure engineering and other consultant services in accordance with JTA, state and federal guidelines. Negotiate schedules, scopes and fees for design and construction contracts.
• Collaborate with additional Authority staff regularly to ensure effectiveness in all aspects of communications and project delivery.
• Supervise, coordinate and monitor the work of engineering consultants on program contracts. Responsible for maintaining project correspondence, records and budgets. Prepare reports and presentations on status of projects, schedules, budgets and concerns, including recommending remedies if objectives cannot be met.
• Ensure timely plan, document and estimate reviews by staff, general consultants and other agencies; communicate review comments to project consultants; and ensure prompt response and action on documents.
• Communicate and coordinate with colleagues to ensure consistent execution of policies and procedures.
• Identify funding opportunities and develop strategies to secure required funding.
• Maintain a reporting system for all projects with a clear process for early identification and reporting of any deviation(s) from plan.
• Support System Development staff to identify long-range transportation needs to support the Authority's strategic vision.
• Develop strategic goals, objectives and milestones for the program and actively monitor and ensure achievement of key milestones.
• Ensure program staff and consultants meet project performance targets and track project milestones and Authority goals.
• Establish and maintain program electronic document control systems and network filing structure.
• Conduct internal audits to review accuracy, quality and completeness of database records and documents.
• Prepare and assist in preparation of presentations and reports.
• Ensure project documentation, correspondence and records are stored in accordance with department needs and applicable regulations, laws and funding requirements.
• Ensure compliance with key Federal Transit Administration (FTA), Federal Highway Administration (FHWA), Florida Department of Transportation (FDOT), and City of Jacksonville (COJ) specifications.
• Ensure compliance with DBE requirements.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in Civil Engineering from an accredited college or university.
• Registered Professional Engineer in the United States, with the ability to attain PE certification in Florida within the first six months of employment.
• Ten (10) years of progressively increased responsibility for substantial engineering and construction projects and programs, including two (2) years of supervisory experience.
• Experience working on projects with total costs of $10M and delivering projects on time and within budget.

Preferred Qualifications:

• Related design and construction experience in the transportation industry.
• Related experience in roadway and/or trails and multiuse paths projects.
• Alternative delivery (Design-build (DB), Construction Manager At Risk (CMAR), etc.) experience.

Knowledge, Skills and Abilities:

• Actively demonstrate JTA’s Elements of a Leader, including being engaged, courageous, a good communicator, empathetic, a critical thinker, a team player, a strategic thinker, customer-focused, a change agent/innovative, inspirational/high energy, accountable, and having integrity.
• Sound practice and knowledge of project planning, development, design, engineering and construction management methods, practices and principles relating to highway, building, transit and bridge construction.
• Sound familiarity of basic federal, state and local construction codes and laws with knowledge of FDOT requirements preferred.
• Working familiarity with computer-based programs such as CADD/AutoCAD, GIS systems, QA/QC systesm, scheduling, budgeting, database, document management, project management information systems (PMIS) and engineering related software applications.
• Demonstrated project planning and management experience involving critical path analysis and scheduling to coordinate and prioritize workload.
• Effective communication skills, both orally and in writing, with employees of all levels within an organization, stakeholders, and project teams.
• Strong organizational, analytic and strategic-thinking skills with demonstrated ability to create, implement and monitor complex plans and translate those plans into goals and concrete methods and strategies.
• Proficient with Microsoft Office Suite, including advanced functions in Microsoft Excel, Word, and SharePoint, and project management software.
• Ability to review, understand and interpret construction plans and specifications.
• Ability to handle confrontations constructively.
• Ability to work in a high-pressure environment.

Work Environment/Physical Demands:

The Program Manager is an in-office position requiring collaboration with colleagues and interaction with customers. Physical demands may include:

• Keyboarding/typing/using a computer mouse
• Repetitive motion
• Sitting for prolonged periods.