What are the responsibilities and job description for the Transit Planning Manager position at Jacksonville Transportation Authority?
Location
100 LaVilla Center Drive, Jacksonville, FL, 32204, United States
Job Category
JTA Admin
Employee Type
Fulltime-Regular
Required Degree
4 Year Degree
Manage Others
Yes
Minimum Experience
4 Years
Description
Under the general direction of the Director - Operations, Planning & Performance, the Transit Planning Manager is responsible for data management and analysis, transportation modeling, asset management, long-range capital needs planning, and conducting research to support the transit planning activities of the Authority.
Essential Function(s):
- Oversee the collection and reporting of operational data for the Authoirty including ridership, vehicle hours and miles, passenger miles, operating costs, On-Time Perfomance and other metrics by route each month
- Oversee the collection of Automatic Passenger Data and maintain databases for ridership by trip, segment, and stop and utilize data in determination of recommendations for service and bus stop amenities
- Provide meaningful input in the development of new routes and services, balancing the mobility of the community with the efficient use of JTA resources and assets
- Manage the scheduling of all JTA bus services to include trip-buidling, vehicle blocking, and operator runcutting
- Supervise the development and maintenance of agency databases that support planning activities and assist in evaluating system performance.
- Use and/or supervise the use of Geographic Information Systems (GIS) to support service planning and communicating recommendations to leadership.
- Coordinate with Transit Operations in the maintenance and use of key data sources, including the automatic passenger counter program (APCs) and Computer Aided Dispatch/Automated Vehicle Locator (CAD/AVL) systems.
- Develop applications based on agency-generated data to improve transit system performance.
- Manage scheduling of JTA bus operators and vehicles at regular intervals to meet service needs and in compliance with the associated labor agreement.
- Perform market research and surveys, such as transit origin and destination surveys, to support transit operations and system planning.
- Support system planning efforts by evaluating and refining service proposals to ensure financial feasibility and successful implementation.
- Perform quality assurance/quality control on major transportation planning and construction projects.
- Perform other duties as assigned.
Minimum Qualifications:
- Bachelor's degree from an accredited college or university.
- Three (4) years of progressively responsible transportation planning experience, with two (2) years of supervisory or management experience.
Preferred Qualifications:
- Master's degree in planning or related field.
Knowledge, Skills & Abilities:
- Actively demonstrate JTA’s Elements of a Leader, including being engaged, courageous, a good communicator, empathetic, a critical thinker, a team player, a strategic thinker, customer-focused, a change agent/innovative, inspirational/high energy, accountable, and having integrity.
- Advanced knowledge and experience with Geographic Information Systems (GIS) to support transportation planning, including ArcGIS Desktop, Server, and ArcGIS Online as well as development of Collector and Survey 123 applications.
- Knowledge of transit service development initiatives and performance tracking techniques.
- Knowledge of planning practices, public policy and transportation programs relating to transportation planning projects.
- Knowledge of principles of management, supervision, training, and performance evaluation.
- Familiarity with labor relations and labor agreements.
- Proficient with Microsoft Office Suite, including advanced functions in Microsoft Excel and Word.
- Effective communication skills, both orally and in writing, with employees of all levels within an organization.
- Ability to analyze data and make recommendations based on the data.
- Skill in the development and monitoring of budgets and analysis of manpower needs.
- Ability to comply with all regulations, policies, work procedures, and instructions.
- Ability to conform to all safety rules and wear/use all appropriate safety equipment.
Work Environment/Physical Demand:
The Transit Planning Manager is an in-office position requiring collaboration with colleagues and stakeholders. The incumbent may be required to work extended hours, including nights, weekends, and holidays, to respond to emergencies or to meet operational needs.
Physical demands:
- keyboarding/typing/using a computer mouse.
- Repetitive motion
- Sitting for prolonged periods.
Acknowledgements:
This position description in no way states or implies that these are the only duties to be performed. Employees are responsible for completing all mandatory training classes. Employees must also review and comply with all JTA/JTM policies, procedures, and directives. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. All employment offers are contingent upon pre-employment drug testing.
Positions marked as ‘Safety Sensitive’ will be subject to random testing for drug and alcohol use and if any testing is positive, the application for employment will be rejected, or if hired, employment may be terminated. Positions marked as “COOP Essential” may be required to work whenever the Continuity of Operations Plan is activated.
Driver’s License – The position description will specify whether a driver’s license is required and the acceptable class of license. Unless an exception under Florida law exists, a nonresident must obtain a Florida driver’s license within 30 days of hire. If a driver’s license has a corrective lens restriction, the employee must wear corrective lenses when operating any vehicle for work purposes. Suspended or revoked licenses, work permits, and certain restricted licenses are not acceptable.
The Jacksonville Transportation Authority is an Equal Opportunity/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Employees who require a reasonable accommodation as defined by the Americans with Disabilities Act (ADA) must notify JTA in advance to allow sufficient time for JTA to provide the accommodation.
