Global Design and Visual Merchandising Manager

Jacob & Co is seeking a highly creative and detail-oriented Global Store Design & Visual Merchandising Manager to drive the conceptualization, design, and execution of visually compelling luxury retail environments. This role will focus on creative design, storytelling, and sketching, bringing innovative retail and window display concepts to life while ensuring global consistency in brand aesthetics. The ideal candidate will be adept at developing design concepts, creating hand sketches and 3D renderings, and overseeing the full execution of visual merchandising strategies in our luxury watch boutiques worldwide.

Key Responsibilities:

Creative Design & Concept Development

• Lead the development of innovative visual merchandising concepts, ensuring a balance between brand heritage, luxury aesthetics, and modern retail trends.
• Create hand-drawn sketches and digital renderings to visualize store layouts, display fixtures, and boutique window presentations before execution.
• Develop and propose unique storytelling-driven retail experiences, enhancing customer engagement and brand immersion.
• Conceptualize seasonal campaigns, product launch displays, and pop-up installations, ensuring a seamless blend of creativity and commercial effectiveness.

Store & Window Display Execution

• Design and oversee the implementation of elevated in-store visual merchandising and window displays across all Jacob & Co. boutiques globally.
• Ensure product placement maximizes visibility, optimizes store flow, and enhances the luxury shopping experience.
• Maintain visual merchandising consistency across all locations while tailoring designs to fit each boutique’s unique space and clientele.
• Collaborate with external vendors, contractors, and local teams to ensure flawless execution of design concepts.

Visual Merchandising Guidelines & Training

• Develop comprehensive visual merchandising guidelines and display manuals for in-store teams.
• Provide hands-on training and ongoing support to boutique managers and retail staff to uphold visual standards.
• Conduct regular store audits to ensure adherence to design directives, providing feedback and improvement plans.

Collaboration & Innovation

• Work closely with the marketing, retail, and product teams to align merchandising strategies with brand storytelling, product launches, and seasonal campaigns.
• Stay at the forefront of luxury retail and design trends, leveraging new materials, digital innovations, and creative storytelling methods to elevate the brand.
• Explore and implement sustainable and innovative merchandising solutions to enhance store design while reducing environmental impact.

Qualifications:

• 5 years of experience in visual merchandising, store design, or retail concept development, preferably in luxury retail.
• Strong background in creative design, sketching, and storytelling, with the ability to translate concepts into tangible retail experiences.
• Proficiency in hand-drawn sketches and familiarity with digital design software (e.g., Adobe Creative Suite, AutoCAD, SketchUp, Rhino, or 3D rendering programs).
• Deep understanding of luxury retail standards, consumer behavior, and high-end product display techniques.
• Excellent leadership and communication skills, with the ability to train and collaborate cross-functionally.
• Strong project management skills, with the ability to oversee multiple store design projects globally.
• Flexibility to travel frequently to different boutique locations for execution and quality control.

Key Attributes:

• Creative Vision: A keen eye for design, color, lighting, and spatial planning, with the ability to bring high-impact retail environments to life.
• Brand Awareness: A deep appreciation for luxury aesthetics and the ability to align designs with Jacob & Co’s exclusive image.
• Detail-Oriented: Commitment to perfection, ensuring that every aspect of visual merchandising aligns with brand standards.
• Customer-Centric: Understanding of how visual storytelling enhances the customer journey and shopping experience.
• Proactive & Adaptable: Able to anticipate challenges and quickly pivot to execute solutions that enhance visual presentation.

What We Offer:

• Competitive salary and benefits package; Salary starts at $120k/yr
• Medical insurance for full-time employees, 100% of premiums covered by us
• 401k & Company matching for U.S.-based full-time employees
• Pre-Tax Commuter Benefit Program
• Opportunities for career growth and development in a prestigious luxury brand
• A dynamic and creative working environment within a global company

If you are passionate about creative store design, visual storytelling, and luxury retail experiences, we invite you to apply and be a key part of Jacob & Co’s global visual merchandising evolution.