CSFP Supervisor (San Diego, CA)

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 540 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 44 million pounds of food in fiscal year 2021-2022; 31% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
• We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq. ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

• Promote and create countywide awareness of Senior Food Program.
• Educate residents in the county on how to apply, obtain and retain Senior Food Program benefits, as well as demonstrate how to use the benefits and teach about healthy food choices.
• Train agency partners, staff, and volunteers on the Senior Food Program application process; and monitor affiliate participation and assure full compliance with all regulations governing the Senior Food Program.
• Offer interpretation and assistance to facilitate client access to Senior Food Program information and services.
• Keep accurate, detailed records and progress reports on information distributed, contacts and services provided as required. Prepare monthly reports on program and participation.
• Arrange and conduct Senior Food Program presentations, enrollment clinics, workshops and trainings to new and current community-based partners.
• Create and establish new partnerships/collaborations that will help expand our countywide efforts.
• Responsible for supervising all Senior Food Program Coordinators, coordinating their schedules, approving their time, handling performance discussions and ensuring personal and professional goals are met.
• Ensure all Senior Food Program staff have necessary equipment to perform daily functions out in the field as well as troubleshoot any equipment issues.
• Distribute culturally and linguistically appropriate materials particularly targeting Spanish, Tagalog, Chinese, Russian, Vietnamese, and Chaldean/Middle Eastern speaking immigrant communities.
• Provide Senior Food Program follow up to all clients assisted and advocate as needed.
• Assist Director of Programs and VP of Operations during USDA/CA Department of Social Services program audits.
• Ensure Senior Food Program Coordinators and volunteers are following Senior Food Program policies and procedures, as well as ensuring that signatures are received from each client, or authorized proxy, when receiving a food box.
• Refer participants and non-participants to other food assistance programs such as CalFresh, EFAP, and Neighborhood Produce Distribution.
• Recruit and train community agency staff, volunteers and interns on the importance of increasing Senior Food Program participation among their client base.
• Participate in other activities and program events like Food Bank University, Volunteer Luncheon, etc.
• Some (infrequent) evening and weekend shifts may be required.
• Other duties as assigned.

• Graduation from high school or a G.E.D. equivalent.

• 2 years’ experience performing administrative duties and/or supervisory duties preferably in a nonprofit setting.
• Equivalent combination of experience and training would be considered.

• Applicable federal, state and local laws and regulations, and program related/contract guidelines within areas of responsibility.
• Windows Operating Systems and Microsoft Office Suite (Access, Outlook, Excel and Word).
• Public speaking principles and practices; and/or customer service skills.
• Supervisory Skills.

• Interpret and explain program guidelines, policies and procedures.
• Operate a computer using word processing, spreadsheet and database software applications.
• Learn the Primarius and Oasis Insight (Kits) inventory tracking system and Volunteer Hub.
• Operate other standard office equipment.
• Communicate effectively orally and in writing.
• Utilize effective reflective listening skills with clients.
• Exercise tact, objectivity, sensitivity, strategy, and sound judgment with a variety of people in a variety of situations.
• Establish and maintain effective working relationships with member agencies, representatives of community organizations and other staff.
• Manage multiple priorities simultaneously.
• Perform highly detailed work on multiple, concurrent tasks with frequent interruptions.
• Meet intensive and changing deadlines and interact with officials, staff and the public.
• Understand and follow written and oral instructions.

• Valid CA Driver’s License.
• Bilingual in Spanish preferred
• Must have own vehicle and will receive monthly reimbursements for mileage.

• This is a full-time, non-exempt/hourly/benefited position.
• A market-level competitive salary is between $27.00 - $29.00 per hour based on experience. 
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave.

• Typical schedule is Monday – Friday, 8am – 4:30pm.
• Some evenings and weekends may be required occasionally.

• Interested and qualified candidates should apply on our career website located at https://www.theapplicantmanager.com/careers?co=jc
• Submissions missing a resume will not be considered for the position.
• Background check and drug test are required for the position before employment starts.

This is a management position
This is a regular full-time position

Salary : $27 - $29