What are the responsibilities and job description for the Gold Dust West Reno - Surveillance Agent--Graveyard Shift position at JACOBS ENTERTAINMENT INC?
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a “Surveillance Agent--Graveyard Shift” for Gold Dust West Reno. The GDW Reno is located in the central downtown gaming district and has been a local’s favorite since 1977. It features the latest and hottest slot machines, full-service bars, and the ever-popular Grille restaurant.
Our employees are supported with a comprehensive benefits program that include the following:
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Actively monitor the operations of and activities within the casino including, but not limited to the performance and state of the Surveillance equipment, casino alert systems, i.e. fire alarm systems, burglary alarm systems, and others as directed
- Maintain familiarity with current gaming regulations (particularly those pertinent to the operations that take place within Gold Dust West Casino - Reno, company policies and procedures, and house rules
- Identify violations of the gaming regulations, company policies and house rules
- Identify other threats, and/or potential threats, to the assets of Gold Dust West Casino - Reno Gaming and Development
- Complete daily shift logs, investigation status notes and incident reports as directed
- Use the aforementioned report formats to thoroughly document the operations of and activities within the casino
- Preserve video coverage/evidence of significant events as directed
- Restrict access to the Surveillance Room and Surveillance-related information and materials to those designated with access
- Generate and distribute operating reports
- Maintenance of department investigation caseload
- Employee assistance/mentoring; to include but not limited to; training, commendations, troubleshooting, scheduling and coordinating thereof
- Interface with Gold Dust West Casino -Reno and other company contacts regarding requests of the department
Skills, Education and Other Requirements:
- 2 years prior casino experience or 5 years lost prevention experience
- High School Diploma or Equivalent Work Experience
- Excellent oral and written communication skills required
- Knowledge of Nevada Gaming regulations
- Ability to obtain Nevada Gaming registration card
- Identification that establishes identity
- Identification that establishes the right to work in the United States
