What are the responsibilities and job description for the Head of Operations position at Jacobs Management Group, Inc.?

General Manager / Head of Operations

Are you ready to lead a cutting-edge Life Science lab operation with purpose and vision? As General Manager, you will drive excellence, lead high-impact teams, and champion operational success within the life sciences industry. Based in Michigan (relocation assistance provided), this role is all about strategic leadership, client satisfaction, and fostering a culture of continuous improvement.

Why You Should Apply

Lead a high-performing team in a mission-driven environment focused on safety and innovation
Directly impact client outcomes while ensuring long-term financial success
Steer revenue, profit, and operational goals to drive meaningful results
Join an organization that values care, integrity, and sustainable progress

What You’ll Be Doing

Creating a safe, motivated workplace that embodies a customer-centric culture

Managing revenue, operational performance, and EBITDA for short- and long-term goals

Building and leading a 25 team with a focus on growth, engagement, and skill development

Driving strategic planning in collaboration with support functions across quality, finance, HR, and more

Overseeing customer satisfaction initiatives, including corrective action plans and improving customer feedback scores

About You

Be able to do the job as described

Skilled in managing complex lab operations with a focus on safety and continuous improvement

Demonstrated success in managing P&L performance and achieving operational targets

Experienced in partnering with diverse teams to achieve organizational goals

Strong communicator with the ability to inspire and lead

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Head of Operations

What are the responsibilities and job description for the Head of Operations position at Jacobs Management Group, Inc.?

What is the career path for a Head of Operations?

Job openings at Jacobs Management Group, Inc.

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