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Jacobs Management Group, Inc.
MI Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

General Manager / Head of Operations

Are you ready to lead a cutting-edge Life Science lab operation with purpose and vision? As General Manager, you will drive excellence, lead high-impact teams, and champion operational success within the life sciences industry. Based in Michigan (relocation assistance provided), this role is all about strategic leadership, client satisfaction, and fostering a culture of continuous improvement.

Why You Should Apply

  • Lead a high-performing team in a mission-driven environment focused on safety and innovation
  • Directly impact client outcomes while ensuring long-term financial success
  • Steer revenue, profit, and operational goals to drive meaningful results
  • Join an organization that values care, integrity, and sustainable progress

What You’ll Be Doing

  • Creating a safe, motivated workplace that embodies a customer-centric culture
  • Managing revenue, operational performance, and EBITDA for short- and long-term goals
  • Building and leading a 25 team with a focus on growth, engagement, and skill development
  • Driving strategic planning in collaboration with support functions across quality, finance, HR, and more
  • Overseeing customer satisfaction initiatives, including corrective action plans and improving customer feedback scores
  • About You

  • Be able to do the job as described
  • Skilled in managing complex lab operations with a focus on safety and continuous improvement
  • Demonstrated success in managing P&L performance and achieving operational targets
  • Experienced in partnering with diverse teams to achieve organizational goals
  • Strong communicator with the ability to inspire and lead
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