What are the responsibilities and job description for the Site Head position at Jacobs Management Group, Inc.?
General Manager / Head of Operations
You will lead a cutting-edge Life Science lab operation with purpose and vision as General Manager. This role is about strategic leadership, client satisfaction, and fostering a culture of continuous improvement.
Key Responsibilities
- Create a motivated workplace that embodies a customer-centric culture.
- Manage revenue, operational performance, and EBITDA to drive meaningful results.
- Build and lead a 25 team with a focus on growth, engagement, and skill development.
- Drive strategic planning in collaboration with support functions across quality, finance, HR, and more.
- Oversee customer satisfaction initiatives, including corrective action plans and improving customer feedback scores.
About You
- You have the skills to do the job described.
- You are skilled in managing complex lab operations with a focus on safety and continuous improvement.
- You have demonstrated success in managing P&L performance and achieving operational targets.
- You have experience partnering with diverse teams to achieve organizational goals.
- You are a strong communicator with the ability to inspire and lead.
