Building Services Operations Specialist

Do you want to be part of an award-winning team? Come join Jacobsen – an employee-owned company that has spent the last 100 years working on our greatest passion – building the places where life happens. As a Project Engineer, you will make a significant impact on some of the best projects in the market. As you do so, we’ll focus on your professional growth and development, offering on-the-job coaching and valuable experiences to enhance your skills and competencies. Along with all of our employee-owners, you’ll participate in our ESOP (Employee Stock Ownership Plan) that rewards your contributions and dedication. If you would like to learn more about our passion, purpose, and history, click here.

Your Day to Day

• Collaborate with internal colleagues to identify innovative ideas for the division. Track, evaluate and recommend innovations for implementation.
• Evaluate current processes and applications to identify beneficial workflow improvements.
• Develop, produce, and administer the use of application-based reports and dashboards.
• Manage the development and implementation of operational team strategies.
• Collaborate with the team to develop and implement operational infrastructure, systems, and processes to accommodate the growth objectives of the division.
• Design, develop, and deliver training programs regarding Jacobsen Building Services processes and applications, including updates and releases.
• Assess the team’s utilization of organizational policies, directives, and procedures.
• Serve as a leader, coach, and example to Jacobsen Building Services teams.
• Continually assess and evaluate the impact of emerging technologies.
• Assist Supervisors with operational needs.
• Prepare division reports, including project, financial and schedule status.
• Maintain and organize the shared drive and project folders.
• Help with pricing, ordering, and procuring materials and equipment for projects.
• Keep track of division tool and material inventories.
• Schedule manpower in collaboration with the JBS Supervisors and Superintendent.
• Integrate service software into the JBS business unit when approved and procured.
• Help with RFI’s and Submittals if requested/needed during both preconstruction and construction phases.
• Manage the divisions lesson’s learned log.
• Assist in creating change requests, change orders and change authorizations as requested.
• Generate and ensure the execution of MSA’s, SWO’s and track to make sure they are signed, filed, and distributed.
• Assist in real time project financials and dashboards, inform division VP and Project Supervisors of potential issues.
• Work closely with accounting and other Jacobsen departments.
• Maintain effective and professional relationships with owners, architects, engineers, and contractors.
• Perform all other duties and responsibilities as assigned.

How You Contribute

• Shaping the development of Jacobsen Building Services’ operational team.
• Demonstrating strong communication and team building skills, along with reporting, management, and proven leadership capabilities.
• Supporting the continual improvement of Jacobsen Building Services applications and processes in order to improve consistency across all projects and the efficiency of operational team members.
• Possessing solid organizational, time management, task prioritization, and timeline management skills.
• Maintaining a relentless focus on meeting and exceeding customer needs and expectations.
• Ensuring that comprehensive programs are implemented and maintained.
• Proficient in computer applications, including Microsoft Office, Monday.com, CompanyCam, Vista, Autodesk, Power BI and any others that are deemed necessary and useful to Jacobsen Building Services.
• Proficient in owner mandated operations software and platforms used for issuing PO’s and billings.
• Researching, evaluating, and making recommendations regarding best practices and trends in construction management process, applications, and associated technology tools.
• Demonstrating initiative to perform work that needs to be done without being asked.
• Completing all assignments in a timely fashion and without error.
• Be dependable, report for work on time every day and demonstrate a desire to be a valued member of the team.
• Delivering excellent customer service to customers and employees by phone, in writing and in person.
• Coordinating with the marketing department to implement JBS branding initiatives.
• Be familiar and be willing to help with all roles and responsibilities of each position within Jacobsen Building Services.
• Propensity to thrive in a fast-paced environment and to successfully manage aggressive deadlines with minimal supervision.

Education & Experience

Four-year Construction Management or technical degree or equivalent combination of education and experience in the construction and/or engineering industry.