What are the responsibilities and job description for the Call Center Representative position at Jacuzzi Bath Remodel of Connecticut?
Are you looking for a job that pays you what you're worth? Are you tired of working for someone that isn't flexible with your schedule? Do you love to talk to people and make connections? Then come work for us!
Who are we?
Family founded and with 24 years of history in the community, CareFree Home Pros is a home improvement company that specializes in Jacuzzi bathroom remodels. Doing thousands of remodeling projects each year around the state of CT, and MA, we love to help our customers design the new shower or bath of their dreams.
What's your job?
As a part-time Call Center Representative you'll be working locally in our Avon office assisting our customers by handing in-bound and out bound phone calls. This includes fielding calls from potentially new customers that are responding to advertisements, as well as connecting with old customers that may need assistance or direction within the company. Our top producers are individuals who have great personalities, love to talk to people, and don't mind sitting in a climate controlled room drinking coffee and chatting! We need problem solvers, who are confident that they can deliver quality customer service, as well as set new appointments for future clients.
What's the schedule?
We are flexible if you are! Business hours are:
M-F 9:00a-7:30p---SAT-SUN: 9:00a-6:30p
We are looking for someone to work a short 4-5 hour shift, making up 20-25 hours per week.
Expectations:
- Answer inbound phone calls, make outbound phone calls.
- Set and confirm appointments with clients getting estimates.
- Achieve or excel at weekly and monthly goals.
- Ensure customer satisfaction and experience at all times.
What's the pay?
Hourly commissions bonuses! This means make full time money while working part time! Base pay is $18/hour with additional chance to add significant income via commissions structure. Our average Customer Service Rep is making $23 an hour!
Job Type: Part-time
Pay: $18.00 - $23.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Weekly bonus
Application Question(s):
- Can you drive to Avon for work?
- Do you like talking on the phone?
- Why do you want this job?
Work Location: In person
Salary : $18 - $23