What are the responsibilities and job description for the Senior Manager position at Jade Global?
Senior Manager1
Job Description
We are looking for an experienced Senior Operations Leader who has a proven track record of leading and managing large teams. This individual will bring strategic insight and hands-on expertise in overseeing and optimizing operational functions across multiple domains. As a senior leader, you will play a critical role in driving the success of the organization by effectively managing operations and ensuring that we meet our business goals.
Key Responsibilities
Required Skills And Qualifications
Job Description
We are looking for an experienced Senior Operations Leader who has a proven track record of leading and managing large teams. This individual will bring strategic insight and hands-on expertise in overseeing and optimizing operational functions across multiple domains. As a senior leader, you will play a critical role in driving the success of the organization by effectively managing operations and ensuring that we meet our business goals.
Key Responsibilities
- Lead, manage, and mentor a large team, ensuring high levels of performance, engagement and productivity across all operational functions.
- Oversee the operations of three key domains, ensuring seamless integration and coordination between departments and functions.
- Manage the execution of operational processes, strategies and initiatives, continuously driving improvements to achieve operational excellence.
- Take ownership of the technology stack, including SalesForce, Google, Oracle, ServiceNow and others, ensuring their optimal utilization across the organization.
- Collaborate with senior leadership to define operational strategies that align with business objectives.
- Develop and implement strategies for improving efficiency, reducing costs and driving scalable growth.
- Provide leadership in setting and monitoring performance metrics with an emphasis on continuous improvement.
- Ensure operational readiness, risk mitigation and business continuity across all functional areas.
- Manage change effectively and foster a culture of innovation and high performance.
- Regularly report on the operational performance, identifying key challenges, opportunities and areas for improvement.
- Strong understanding of WSR (Weekly Status Report), QBR (Quarterly Business Review), and KPI (Key Performance Indicator) metrics.
Required Skills And Qualifications
- Proven experience in leading large operational teams and managing diverse functional domains.
- Strong expertise with technology platforms, particularly SalesForce, Google, Oracle, ServiceNow, and others relevant to our business.
- Experience in leading complex operational organizations and working cross-functionally to drive results.
- Strong leadership skills with the ability to inspire and manage senior managers and their teams.
- Exceptional strategic thinking and problem-solving skills with a focus on operational excellence.
- Ability to operate in a fast-paced environment while balancing long-term strategy with day-to-day operations.
- Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and stakeholders.
- Strong background in driving performance metrics and using data to guide decision-making.
- Bachelor's degree in a relevant field; advanced degree preferred.
