What are the responsibilities and job description for the Dispatcher position at Jade Towing and Recovery LLC?
Job Summary:
We are seeking a detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating towing services and dispatching operators efficiently and timely. This position is for part time 3rd shift and part/full-time 2nd shift. We are also looking for a part-time weekend shift, this would be 12 hour shifts Saturday and Sunday.
Duties:
- Analyze towing / recovery needs to optimize efficiency
- Utilize GIS and dispatching software to schedule the service needed
- Perform data entry tasks accurately and in a timely manner
- Maintain professionalism and excellent phone etiquette when communicating with drivers and customers
- Familiarity with computers and phones
- Dispatch drivers, schedule services, and coordinate other related services.
Requirements:
- Experience in dispatching, customer service or related field
- Strong analytical skills to assess towing or recovery needs effectively
- Ability to work under pressure in a fast-paced environment
- Excellent communication skills and phone etiquette
- Proficiency in using computer software systems for dispatching tasks and other office job duties
-Ability to be on call in a weather emergency and work some major holiday's
-Basic Knowledge of vehicles
- Ability to work Monday-Friday 8a-5p for training
-Must have reliable transportation and be able to pass a drug test
Join our team as a Dispatcher to play a crucial role in ensuring efficient towing operations.
Job Types: Full-time, Part-time
Schedule:
- 10 hour shift
- 12 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Overtime
People with a criminal record are encouraged to apply
Application Question(s):
- What Shift are you interested in working?
Ability to Commute:
- Berea, KY 40403 (Required)
Ability to Relocate:
- Berea, KY 40403: Relocate before starting work (Required)
Work Location: In person