What are the responsibilities and job description for the Techg -Retail Computer Repair position at Jafferson Computer?
Overview
We are seeking a skilled and detail-oriented Computer Technician to join our team. In this role, you will provide exceptional technical support, troubleshoot software and hardware issues, and perform repairs on various devices. The ideal candidate will possess a strong understanding of both mobile and desktop operating systems, including Android, iOS, and Mac OS, and will be adept at analyzing problems to deliver effective solutions.
Responsibilities
- Provide technical support to customers in a retail environment, assisting with inquiries related to computer systems and mobile devices.
- Troubleshoot software issues and perform necessary updates or installations.
- Administered and supported Microsoft 365 environments, ensuring smooth operations.
- Conduct equipment repairs on various devices, ensuring functionality and performance standards are met.
- Analyze hardware problems and implement effective repair strategies.
- Solder components as needed for device repairs.
- Maintain an organized workspace while managing multiple repair tasks efficiently.
- Educate customers on product features and benefits to enhance their experience with technology.
Qualifications
- Proven experience in retail sales or technical support roles is preferred.
- Strong skills in software troubleshooting across various platforms, including Android, iOS, and Mac OS.
- Proven ability to manage Microsoft 365 environments.
- Familiarity with mobile devices and their operating systems is essential.
- Ability to analyze technical issues effectively and provide timely solutions.
- Experience in equipment repair with a focus on precision and attention to detail.
- Proficiency in soldering techniques for hardware repairs is a plus.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- A passion for technology and staying updated on the latest trends in the industry.
Join our team as a Computer Technician where your expertise will help customers navigate their technology needs while enhancing their overall experience!
Job Type: Part-time
Pay: $28,080.00 - $38,480.00 per year
Schedule:
- 4 hour shift
- 8 hour shift
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Commute:
- Ypsilanti, MI 48197 (Preferred)
Ability to Relocate:
- Ypsilanti, MI 48197: Relocate before starting work (Preferred)
Work Location: In person
Salary : $28,080 - $38,480