What are the responsibilities and job description for the Quality Manager position at Jagemann Stamping?
QUALITY MANAGER
As the Quality Manager, you are responsible for leading the Quality Department. To design, implement, maintain and update a total quality system dedicated to conformance to customer requirements, and the enhancement of company image and reputation in the marketplace as a top-quality manufacturer.
MAJOR RESPONSIBILITIES:
The six responsibilities of the Quality Manager are quality systems, inspection, analysis, corrective action, preventative action and product safety related to control of manufacturing process. Collectively, these assure compliance to customer requirements and drive continuous improvement. The Quality Manager directs the activities of the Quality Department, insuring that the appropriate skills, equipment, and training are in place to support company quality initiatives and objectives.
Directly responsible for coaching, mentoring, teaching, training, motivating and guiding JSC associates involved in the department processes. JSC associates may be direct reports to this manager or others involved in processes reporting to other functional leadership. Review and verify team member training levels and competence for required work. Review training levels and competencies for required work with team members and develop training plans to address any deficiencies and review progress towards training and development goals.
QUALITY SYSTEMS
Design, develop, implement, communicate and coordinate compliance to inspection programs administered by Quality department personnel or production operators.
Establish programs such as SPC to identify nonconformances and implement corrections and improvements.
Develop long-range quality plans, strategies and tactics in support of continuous improvement, cost reduction, and equipment, facility, and staffing upgrades utilizing multi-functional teams as appropriate. Establish internal controls to assure defect avoidance rather than defect identification.
Implement and coordinate practices required by customers including problem resolution, obtainment of temporary deviations, and establishment of acceptance criteria.
Represent the company in customer audits, reviews and specification releases or alterations.
AUDIT AND INSPECTION SYSTEMS
Develop and implement final audit of production parts prior to shipment to customers to assure complete compliance with dimensional, packaging, appearance and documentation requirements.
Develop and implement periodic audits of outside service providers including heat treat and plating, as well as raw material suppliers to assure vendor performance to specifications.
Establish capability studies required to verify the accuracy of systems including gage R&R, process potential, SPC & CPK analysis, and long-term capability studies in accord with customer requirements and internal Quality Assurance procedures and practices.
CORRECTIVE ACTION SYSTEMS
Conduct internal quality surveys to identify improvement opportunities and implement revised processes.
Coordinate the response to customer requests for corrective action including "8-D's", follow-up, and the proper disposition of returned parts to the non-conforming area.
Coordinate problem solving on corrective action proposals and develop the necessary leadership of multi-functional problem solving groups.
QUALITY TESTING AND ANALYSIS
Oversee product performance and endurance testing, analysis, and evaluation studies in accordance with customer specifications including first piece and ISIR dimensional layouts and studies.
Select and coordinate outside suppliers of measuring equipment and quality related software products, and outside services for gauge calibration and analytic laboratory testing including analysis of chemicals and solvents used in the production process and metallurgical testing and analysis of raw materials.
PRODUCT SAFETY RELATED TO CONTROL OF MANFACTURING PROCESS
Act as the Product Safety Conformity Representative as directed by IATF and VDA. This is primarily related to evaluating and mitigating risk to the end user by control of the manufacturing process, changes and communications between the organization and the customer.
EDUCATION AND EXPERIENCE REQUIREMENTS:
EDUCATION: BS or equivalent experience in all phases of quality assurance and control. Certification as a Quality Engineer preferred. Supervisory education.
EXPERIENCE: Five or more years of experience in Quality Engineering, including demonstrated success in a leadership role with supervisory experience preferred. AIAG, IATF 16949 Knowledge. An overview of OEM Requirements desired.
