What are the responsibilities and job description for the Outdoor Trail Camera Tech and Customer Relations position at JAGER PRO, Inc.?
- Experience in Customer Service
- Excellent written & oral communication skills, w pleasant & friendly phone manner
- Organizational and time-management skills
- Ability to learn new computer software programs quickly
- Proficiency in MS Office: Outlook, Word, and Excel basics
- Physically, must be able to sit at computer work station, answer phones, direct calls, use copier, and such related activities as required to perform typical office duties.
- Minimum of High School diploma or GED
- Attention to detail.
- Technical Skills Ability to work on Cellar Trail Cameras (replace components) with training.
- Work safely at all times.
- Manage customer orders and customer accounts making sure all customer information is up to date and accurate.
- Recommend alternate products based on cost, availability or specifications
- Accurately process customer transactions such as orders, samples, quotes or returns in a timely manner
- Increase sales and average order size by means of following up on quotes
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
- Serve as a liaison between the customer and various departments
- Manage time effectively, meet personal goals and work effectively with other members of the team
- Participate in the formation of actionable, value-added solutions or process improvement through suggestions and feedback to appropriate staff that support best practices in sales and customer service
- Follow company policies and procedures
- Present a professional image at all times to customers
Job Type: Full-time
Pay: From $41,600.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $1,000 - $41,600