Customer Service Administrator Assistant

Jagoe Homes seeks a Customer Service Administrator Assistant to support our customer service team. The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong problem-solving abilities. They must work well with others and identify and resolve issues promptly. This role requires high commitment, discretion, emotional fortitude, empathy, and adaptability.

Pay:

• $45,000.00 - $50,960.00
  
  
  

Benefits:

• 401(k)
• Health, dental, vision, disability, and life insurance
• Health savings account
• Employee discount
• Paid vacation, personal time off, and holidays
• Training and support
  
  
  

Responsibilities:

• Provide support to the customer service team
• Process work orders and send them to our trade partners
• Identify and resolve problems promptly
• Respond to homeowner emails and calls
• Update contacts when processing orientation sheets
• Scan documents to job files
  
  
  

Requirements:

• Proficiency: Adobe, Google sheets, Google docs, Excel
• Time management
• Problem-solving
• Team player
• Excellent communication skills
• Commitment
• Discretion
• Emotional fortitude
• Empathy
• Emotional adaptability