What are the responsibilities and job description for the Manager position at Jaha Ops M, LLC?
"Never work nights again! Because WITH is always better, join our team and grow with our Bagel Family!"
- Employee Assitance Programs
- Paid Time OFF
- Employee Meal Discounts
- Medical Insurance
LIFE IS SHORT, WORK WITH AWESOME PEOPLE!
Qualifications:
- Must have open availability
- Must obtain a valid Servsafe certification
- Proven work experience as a Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
- Must be able to pass Drug Screen and Background check
Duties, tasks, and responsibilities:
- Practice good personal hygiene and follow all food safety precaution guidelines
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies that will maintain restaurant operations
