Day Warehouse Manager

Position Overview:

The Day Warehouse Manager is responsible and accountable for the daily leadership and supervision of all operations related to the Day Warehouse Team. This team member is tasked with ensuring high levels of customer service, enabling business growth and profitability, and fostering team member retention. Areas of responsibility include training, receiving, equipment operation, fulfillment, inventory control, compliance, and sanitation. Additionally, this position requires the ability to work in a dynamic environment while demonstrating strong decision-making and problem-solving skills.

Key Performance Outcomes

This position is responsible for ensuring all products are accurately received, stored, and replenished with minimal errors. The role requires extreme attention to detail, urgency in serving customers, and cost reduction strategies to meet company safety, financial, and compliance goals. The position also enforces company policies and initiatives in alignment with state and federal regulations.

Key Responsibilities

The Day Warehouse Manager will lead, develop, and supervise the Day Warehouse Team to ensure team member safety, efficient operational processes, and that productivity and profitability metrics are met. The Day Warehouse Manager will also administer and oversee the scheduling of work assignments for all Day Warehouse Team Members. Additional responsibilities include but are not limited to:

Safety & Compliance

• Champion a safety-first culture by ensuring all team members are properly trained in safety procedures
• Complete timely accident/incident reports and correct unsafe conditions promptly
• Ensure compliance with OSHA, HACCP, FSQA, and other regulatory requirements at local, state, and federal levels
• Conduct routine facility inspections for hazards and take corrective action as needed

Employee Development & Performance Management

• Provide one-on-one coaching, structured training, and mentorship to warehouse team members
• Monitor performance, provide feedback, and develop action plans to address skill gaps
• Partner with leadership to interview, hire, and onboard new warehouse personnel
• Oversee employee productivity, establish goals, and conduct performance evaluations

Operations & Inventory Management

• Analyze warehouse key performance indicators (KPIs) and implement action plans for improvements
• Ensure accurate receiving, put-away, replenishment, and order fulfillment
• Monitor replenishment to ensure inventory availability and reduce potential for shortages
• Conduct audits to identify and mitigate sources of inventory shrink

Equipment & Facility Maintenance

• Maintain all warehouse equipment in safe, operational condition; create work orders for necessary repairs
• Ensure all material handling equipment meets regulatory safety requirements
• Oversee compliance with the Master Sanitation Schedule (MSS) for facility cleanliness and sanitation

Scheduling & Labor Management

• Utilize NCR Power Dock to create and manage shift schedules
• Ensure proper staffing levels to meet operational needs
• Direct and supervise daily warehouse workforce to optimize efficiency and service levels
• Compile, reconcile, and submit bi-weekly payroll reports
• Cross-Department Collaboration & Customer Service
• Work closely with Sales and other internal departments to ensure order accuracy and customer satisfaction
• Provide best-in-class service by ensuring orders are picked, staged, and loaded with precision
• Investigate and resolve warehouse-related issues impacting internal and external customers
  
  

Requirements

Qualifications

Education & Experience:

• Bachelor's Degree in Business, Logistics, or related field or equivalent experience
• Minimum three years of experience in warehouse distribution required
• Minimum one year of supervisory experience overseeing a workforce required

Knowledge & Skills:

• Strong understanding of warehouse operations, inventory control, and regulatory compliance
• Familiarity with OSHA, HACCP, FSQA, and safety procedures
• Ability to interpret financial and operational data to drive efficiency and cost savings
• Proficiency in Microsoft Office (Excel, Word, Outlook) and scheduling software
• Must be at least 21 years of age
• Ability to work in a temperature-controlled warehouse environment including the freezer/cooler
• Occasional travel (up to 10%) for training and mandatory meetings
  
  

To perform this job successfully, a team member must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Expectations

• The ability to operate normal and customary equipment/technology used in a business environment, with or without accommodation
• Ability to read, write, and speak fluently in the English language, as referenced by applicant's ability to read and interpret documents, write reports and other correspondence, and communicate verbally with team members
  
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability