Front of House Manager

Description
Jalapeno Tree Mexican Restaurant is seeking a Restaurant Manager to lead our team and deliver exceptional guest experiences. As a key member of the Pepper Posse, you will oversee daily operations, manage staff, and maintain high standards of quality and service.

Duties & Responsibilities

• Guest Experience Management:
• • Exceed guest expectations through positive interactions and prompt issue resolution.
  • Foster a welcoming atmosphere and ensure every guest feels valued.
• Staff Leadership:
• • Develop and mentor team members to achieve high performance.
  • Cultivate a positive work environment through regular meetings and feedback.
• Operational Excellence:
• • Oversee restaurant opening and closing procedures, ensuring seamless transitions.
  • Maintain a clean, safe, and organized environment, adhering to health and safety standards.
  • Manage inventory, order supplies, and implement efficient food storage practices.
• Financial Management:
• • Monitor and control operational budgets, identifying areas for improvement.
  • Analyze financial reports to inform strategic decisions and drive financial growth.
• Compliance and Safety:
• • Ensure compliance with local, state, and federal regulations regarding food and beverage service.
  • Maintain a safe working environment by enforcing health and safety protocols.

Training Location
All manager candidates will undergo comprehensive training at our Tyler, TX location before transitioning to their home store.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation (1 week after 6 months)
• 401(k) Employee Retirement Savings Plan
• Rich bonus structure
• Opportunities for advancement
• Competitive salary

RequirementsExperience:

• • Minimum of 2 years of experience in a similar restaurant concept.
  • Proven track record of managing a team in a fast-paced environment.

Certifications:

• • Valid driver's license.
  • Compliance with all relevant regulations regarding food and beverage service.

Skills:

• Strong leadership and communication skills.
• Excellent organizational and time management abilities.
• Ability to work in a high-energy, fast-paced environment.
• Proficiency in using point of sale (POS) systems and other restaurant management software.

Physical Requirements:

• • Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 50 pounds.
  • Frequent exposure to varying temperatures (cooler/freezer and kitchen area).
  • Good vision and hearing, ability to read, write, and operate a computer and telephone.

Preferred Qualifications

• Passion for hospitality and guest satisfaction.
• Strong problem-solving and conflict-resolution skills.
• Ability to work weekends, holidays, day shifts, and night shifts.
• High school diploma or GED; advanced education in hospitality or a related field is a plus.