Front of House Team Lead

Role Description
  As a Restaurant Manager at the Jalapeno Tree Mexican Restaurant, you will be responsible for leading a dynamic team in delivering exceptional guest experiences. This role involves overseeing daily restaurant operations, managing staff, and driving sales growth while maintaining our commitment to quality and customer satisfaction.
  Responsibilities:

• Leadership:
•   
  • Recruit, train, and develop a high-performing team.
  • Conduct regular team meetings and performance evaluations.
• Customer Service:
•   
  • Evaluate and address customer feedback to maintain a positive reputation.
  • Enhance customer satisfaction by implementing proactive solutions.
• Operations:
•   
  • Oversee daily restaurant operations, including opening and closing procedures.
  • Maintain a clean, safe, and organized restaurant environment.
  • Manage inventory, order supplies, and ensure proper food storage.
• Finance:
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  • Monitor and control operational budgets and expenses.
  • Analyze financial reports and implement strategies to achieve financial goals.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation (1 week after the first 6 months)
• 401(k) Employee Retirement Savings Plan
• Rich bonus structure
• Opportunities for advancement
• Competitive salary

RequirementsExperience:

• • Minimum of 2 years of experience in a similar restaurant concept.
  • Proven track record of managing a team in a fast-paced environment.

Certifications:

• • Valid driver's license.
  • Compliance with any federal, state, county, or municipal regulations regarding food and beverage service.
• Skills:
  • Strong leadership and communication skills.
  • Excellent organizational and time management abilities.
  • Ability to work in a high-energy, fast-paced environment.
  • Proficiency in using point of sale (POS) systems and other restaurant management software.

Physical Requirements:

• • Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 50 pounds.
  • Frequent exposure to varying temperatures (cooler/freezer and kitchen area).
  • Good vision and hearing, ability to read, write, and operate a computer and telephone.

Preferred Qualifications

• Passion for hospitality and guest satisfaction.
• Strong problem-solving and conflict-resolution skills.
• Ability to work weekends, holidays, day shifts, and night shifts.
• Advanced education in hospitality or a related field preferred.