What are the responsibilities and job description for the Assistant Manager position at Jamba Juice?
An Assistant General Manager (AGM) is responsible for the overall shift-level operations, guest experience, sales performance and execution of brand excellence in a store. They are also responsible for assisting in the growth of annual sales and profit of the store. In the absence of the General Manager (GM), the AGM effectively is the store leader. AGMs ensure that the store’s appearance as well as each team member’s performance is to company standard and are also responsible for consistently educating and engaging the community and store guests on all of Jamba’s products and services. An AGM with the GM make up the core management team for their store.
As the Assistant General Manager at Jamba Juice, you will spearhead the delivery of exceptional dining moments for our guests. Your responsibilities will encompass a wide range of duties, all geared towards elevating the guest experience:
Exemplifying superior customer service by greeting and interacting with guests in a warm and genuine manner.- Overseeing the efficient and consistent preparation and crafting of our renowned beverages to perfection.
- Ensuring the highest standards of cleanliness and hygiene are maintained across the restaurant.
- Skillfully managing cash handling procedures and transaction accuracy at the register.
- Coordinating and supervising crew members to guarantee smooth operations and outstanding service.
- Assisting with team member training and development to foster a skilled and motivated team.
- Collaborating with the management team to implement strategies for achieving sales goals and operational excellence.
- Addressing guest inquiries, concerns, and feedback promptly and professionally.
