Director of Internal Operations and Events

Working Title: Director of Internal Operations and Events

State Role Title: Administrative and Professional Faculty

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Intercollegiate Athletics

Department: 300025 - Duke Club

Pay Rate: Commensurate with Experience

Specify Range or Amount:

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 02/06/2025

About JMU:

Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

Vision
To be the national model for the engaged university: engaged with ideas and the world.

Who We Are
Located in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

James Madison University, a Division I member of the NCAA, is seeking a Director of Internal Operations and Events within the Duke Club, the fundraising arm for James Madison University Athletics. This is a full-time position with a comprehensive benefits package.

Duties and Responsibilities:

The Director of Internal Operations and Events will assist in the overall internal day-to-day operations at the Duke Club that includes but not limited to - responsible for the design and execution of a strategic communication/marketing plan for the Duke Club; management of internal staff; maintain state and Foundation budget; game day operations; oversee the implementation of targeted communications, solicitations, stewardship, and events to Duke Club constituents.

Which includes, but not limited to:

• Create and execute strategic plan for solicitations to new and current members, to include digital and print communications.
• Oversee the Assistant Director of Events and Stewardship to execute all stewardship needs for membership programs, overall donor base, and events throughout the year.
• Provide leadership and supervision to internal operations staff.
• Oversee the Student Duke Club, Student Internship & Practicum program
• Aid in the management of digital systems including but not limited to Paciolan, Advance, Sidearm, Eloqua, and voicemail/texting platforms, in order to enhance the productivity and efficiency of the Duke Club office.
• Act as a Duke Club Liaison with University, Athletics, and third-party partners
• Game Day responsibilities for football and basketball games, inclusive of staff schedules and premium spaces.
• Maintains fiscal responsibility for Duke Club (i.e. Small Purchase Credit Card, Foundation Budget, and State Budget).
• Ability to travel preferred.

Qualifications:

Required Qualifications:

• Bachelor's degree from an accredited institution in the field of communications, marketing, sports management or related field.
• 1-3 years of professional experience within athletics, public relations, fundraising, communications, journalism, or related field.
• Knowledge of graphic design principles and experience working within graphic design platforms.
• Ability to develop and maintain strong working relationships with internal and external stakeholders.
• Ability to maintain confidentiality with sensitive personal and financial information.
• Excellent written and verbal communication skills.

Preferred Qualifications:

• Master's Degree from an accredited institution in the field of communications, marketing, sports management, or related field.
• 3-5 years of professional experience within athletics, public relations, fundraising, communications, journalism, or related field.
• Demonstrated experience working within content management and graphic design platforms (Eloqua, Adobe Photoshop, Sidearm, HootSuite etc.)
• Demonstrated experience within database management (Paciolan, Advance, Salesforce, etc.)
• Professional experience within Division I collegiate athletics.
• Prior staff supervisory experience.
  
  

Additional Posting Information:

JMU's Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.